SurveyMonkey has gained immense popularity thanks to its easy-to-use and intuitive UI. It offers tons of features and affordable pricing options, but it may not be the right tool for everyone. In this post, we’ll help you find the best SurveyMonkey alternative in 2024 that fits your unique needs.
We’ve conducted extensive research on each tool’s pros, cons, features, pricing, and customer reviews so you can choose the best one for you.
14 Best SurveyMonkey Alternatives & Competitors in 2024
Here is a list of the 14 best alternatives to SurveyMonkey:
- UXtweak
- ClickUp
- forms.app
- Qualaroo
- Google Forms
- Wufoo
- Typeform
- Zoho Forms
- QuestionPro
- FormAssembly
- SurveySparrow
- Jotform
- Formstack
- Qualtrics
We’ve assessed each competitor based on their features, pros and cons, pricing, and, most importantly, user reviews.
👇 To get a better overview, scroll down and see the table below.
Rating | Ease of Use | Quality of Support | Pricing | |
UXtweak | 4.7/5 | 5.0/5 | ✓ Free plan Plus plan starts at €49/month | |
ClickUp | 4.3/5 | 4.5/5 | ✓ Free plan Paid plan starts at $10/month | |
Craft.io | 4.0/5 | 4.6/5 | ✗ No free plan Paid plan starts at $24/month Also billed annually | |
Pendo | 4.1/5 | 4.5/5 | ✓ Free plan Paid plan: upon request | |
Airtable | 4.4/5 | 4.4/5 | ✓ Free plan Paid plan starts at $24/month Also billed annually | |
Jira | 4.1/5 | 4.2/5 | ✓ Free plan Paid plan starts at $7.53/month Also billed annually | |
Aha! | 4.4/5 | 4.9/5 | ✗ No free plan Paid plan starts at $9/month | |
ProductPlan | 4.4/5 | 4.7/5 | ✗ No free plan Paid plan starts at $49/month | |
Hotjar | 4.6/5 | 4.5/5 | ✓ Free plan Paid plan starts at $39/month | |
Miro | 4.5/5 | 4.3/5 | ✓ Free plan Paid plan starts at $8/month | |
Roadmunk | 4.1/5 | 4.2/5 | ✗ No free plan Paid plan starts at $19/month | |
Typeform | 4.6/5 | 4.4/5 | ✓ Free plan Paid plan starts at $29/month. | |
Asana | 4.4/5 | 4.3/5 | ✓ Free plan Paid plan starts at $10.99/month | |
Planview Portfolios | 4.2/5 | 4.3/5 | ✗ No free plan Custom plan available upon request | |
Confluence | 3.8/5 | 4.2/5 | ✗ No free plan Paid plan starts at $5.16/month | |
Balsamiq | 4.5/5 | 4.3/5 | ✗ No free plan Paid plan starts at $12/month Also billed annually |
1. UXtweak
UXtweak is the best SurveyMonkey alternative that offers intuitive form-building and survey tools for businesses of all sizes. It has tons of great features, such as multi-channel response collection, branding customization, NPS survey capabilities, skip logic, and audience segmentation.
Features
- Surveys and polls
- Website Usability Testing Tool
- Session Recording with Website Heatmaps (Click, Scroll, Move, Tap)
- Mobile App Usability Testing
- Prototype Testing (Figma, Invision, Axure)
- Tree Testing Tool
- Card Sorting Tool
- Preference Tests
- 5 Second Test
- First Click Test
- Competitive Usability Testing
Try UXtweak’s survey tool in these demos ⬇️
Pros
- Uses conditional logic depending on the participant’s response
- Customizable branding
- Screener question
- NPS survey option
- Helps with participant recruitment
- Save respondent information and responses in your database to use as CRM for your future surveys
- Turn your visitors into respondents
Cons
- Only supports 14 languages
Reviews
The ratings below are solely based on the tool’s reviews from Capterra:
Overall – 4.8/5
Ease of Use – 4.7/5
Quality of Support – 5/5
Pricing & Plans
UXtweak offers a free plan with unlimited access to all its tools for small-scale projects. Its paid plan starts from $59/month.
2. ClickUp
ClickUp is another great alternative to SurveyMonkey. It offers several great features that enable you to create intuitive surveys. It offers various customization options for branding, task descriptions, and labels. It also handles survey responses automatically and performs actionable tasks.
Features
- Provides direct links for easy distribution
- Customizable survey templates
- Ability to set form activation time
- Real-time data analysis
Pros
- Provides 100+ native integrations
- Real-time data analysis
- Saves templates for repeated workflows
- Great customer support
Cons
- Limited reporting options
- Inability to set custom submission dates
Reviews
The ratings below are solely based on the tool’s reviews from Capterra:
Overall – 4.7/5
Ease of Use – 4.4/5
Quality of Support – 4.6/5
Pricing & Plans
ClickUp offers a free plan along with paid plans with additional features. The paid plan starts from $7/month.
3. forms.app
forms.app is a better alternative to SurveyMonkey, with many customization options and affordable prices. It is an online survey maker tool that enables you to create surveys, forms, and quizzes in a short period of time thanks to ready-made templates and AI form generator feature. Also, it is possible to customize the surveys with various themes and custom CSS.
Features
- +5000 ready-made templates
- Team collaboration with your colleagues
- Exporting results in various formats
- Publish/Unpublish day settings
Pros
- Mobile application
- +500 third-party integration via Zapier
- Step/list view
- Signature/Payment collection
Cons
- Doesn’t have TURF analysis
- Limited form creation limit in the free plan
Reviews
The ratings below are solely based on the tool’s reviews from Capterra:
Overall – 4.6/5
Ease of Use – 4.6/5
Quality of Support – 4.4/5
Pricing & Plans
forms.app offers a free forever plan with almost all advanced features in generous limits. The paid plans start from $15 when it is billed yearly.
4. Qualaroo
Qualaroo is one of the best alternatives to SurveyMonkey. It’s a powerful survey tool that enables you to create highly targeted surveys and distribute them in multiple channels. It allows you to target visitors at specific times with focused surveys to help you understand their issues and pain points.
They also offer several features to personalize your surveys to increase user engagement and response rates.
Features
- AI sentiment analysis
- A/B testing
- Various survey templets
- Confirmation page surveys
- Offers several integrations
- Question branching
- Nudge for prototypes
Pros
- Analyzes consumer insight by targeting certain client groups
- Offers advanced reporting and branching
- Implements conditional logic
Cons
- Can’t make detailed custom dashboards and charts
- Lack of industry-specific templates
Reviews
The ratings below are solely based on the tool’s reviews from Capterra:
Overall – 4.7/5
Ease of Use – 4.7/5
Quality of Support – 4.7/5
Pricing & Plans
Qualaroo offers a 15-day free trial. The paid premiums start at $80/month.
5. Google Forms
Google Forms is an incredibly popular free SurveyMonkey competitor. It’s a free, web-based survey tool with all the features you need. All this makes it an appealing option for most users.
Features
- Online survey and forum-building capabilities
- Offers several templates and customization options
- Creates survey reports and analyzes them to provide quick valuable insights
- Real-time collaboration with your team
- Shares survey links across multiple platforms
Pros
- Free to use
- An unlimited number of survey forms
- Intuitive and user-friendly design
- Integration with Google Sheets for data management and quick response
Cons
- Lacks survey and questionnaire templates
- Lacks comprehensive customization options
- Lacks extensive question types
- Lacks more advanced features present in competitors
Reviews
The ratings below are solely based on Google Form reviews on Capterra.
Overall – 4.7/5
Ease of Use – 4.7/5
Quality of Support – 4.3/5
Pricing & Plans
Google Forms is a completely free online survey tool bundled with Google’s Workplace tools.
6. Wufoo
Wufoo is a SurveyMonkey alternative that offers powerful survey research tools that help you build survey forms, customer feedback forms, and more. Its drag-and-drop builder makes it simple to use.
Features
- Offers integration with various tools
- Simple survey creator
- Custom branding
- Real-time notifications
- Theme designer
- Custom reports
- Conditional logic and branching]
- Data export
Pros
- Creates reliable survey forms
- Great for surveys that require a quick and easy setup
- Data export and analysis responses on a spreadsheet software
- Creates user-friendly surveys
Cons
- Outdated User Interface
- Limited native integrations
- Lack of offline access
Reviews
The ratings below are solely based on the tool’s reviews from Capterra:
Overall – 4.4/5
Ease of Use – 4.4/5
Quality of Support – 4.2/5
Pricing & Planning
Wufoo offers a free option with limited features. The free options lack advanced features. The paid plan starts from $19/month.
7. Typeform
Typeform is another popular alternative to SurveyMonkey. It offers various unique designs for your survey forms. It’s a basic online survey creation tool with conditional logic. It’s popular for creating engaging simple surveys.
Features
- Creates interactive surveys for respondents
- Uses conditional logic to offer dynamic questions to respondents
- Provides photo and video libraries to customize survey form
- Supports several question types
- Offers survey analytics
Pros
- Supports integration with various tools
- Unlimited surveys in the free plan
- Extensive customization options
- Supports several devices
- Set off an event to reroute users to any website or fill out a form.
Cons
- Limited features on the free plan
- Laggy interface
- Adds watermark on the free plan
- Limitations accessibility front
The ratings below are solely based on Typeform reviews from Capterra.
Overall – 4.7/5
Ease of Use – 4.6/5
Quality of Support – 4.3/5
Pricing & Plans
Typeform offers a free plan alongside paid premium plans. Their paid plan starts at $29/month.
8. Zoho Forms
Zoho Forms is a feature-packed survey creation tool that simplifies data collection and offers several customization options to help you personalize the survey to fit your brand style.
Features
- Survey templates
- Form notifications
- Custom forms
- Online survey builder
- Survey reports and analytics
- Survey workflow automation
- Straightforward sharing options
Pros
- Drag-and-drop survey building
- Extensive customizability
- Seamless integration with third-party tools
- Easy to share with respondents across multiple platforms
Cons
- The tool is quite slow
- Some survey templates fail to meet industry standards
- Limited features on the free plan
- Customer support isn’t great
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.5/5
Ease of Use – 4.6/5
Quality of Support – 4.4/5
Pricing & Plans
Zoho Forms offers a basic free plan. The paid plan starts at $12/month
9. QuestionPro
QuestionPro is an incredibly versatile survey-creating alternative to SurveyMonkey. It offers conditional logic and customizable thank-you pages to improve customer experience. This tool ensures security and compliance with region-specific data.
Features
- Over 20 professional survey templates
- Extensive customizability
- Integration with various tools
- Heatmap
- Sentiment analysis
- Conditional logic
Pros
- Complex procedural filters
- Conditional logics
- A pool of great templates
- Autofill feature for common questions
- Free plan
- Offline response collection
Cons
- Limitations in weighing tool calculations
- Limited analytical capabilities
- Occasional platform downtimes
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.8/5
Ease of Use – 4.6/5
Quality of Support – 4.8/5
Pricing & Plans
QuestionPro offers a free plan alongside paid options. The paid plan starts at $129 per month, billed annually.
10. FormAssembly
FromAssembly is another quite popular survey tool on the market. It’s an online survey creation platform with workflow automation and field-level-masking features. It also offers extensive customization options. FormAssembly, therefore, makes a great SurveyMonkey alternative.
Features
- Conditional and branching logic allows you to ask dynamic questions to different audiences
- Drag and drop survey builder
- Allows custom workflows
- Developer API
Pros
- Allows back-end customization
- Conditional logic
- Free plan
Cons
- Faces issues when editing questions after creating a survey
- Random error messages that are difficult to diagnose
- Lack of free plan
- Not suited for small organizations
- Limited question field types
Reviews
The ratings below are solely based on Typeform reviews from Capterra.
Overall – 4.5/5
Ease of Use – 4.4/5
Quality of Support – 4.1/5
Pricing & Plans
FormAssembly lacks any sort of free plan. The paid plan starts at $89/month.
11. SurveySparrow
SurveySparrow is one of the leading competitors of surveyMonkey. Its unique survey-building approach makes surveys highly engaging and offers an incredible user experience.
Features
- Creates highly engaging and intuitive surveys
- Offers extensive customization options
- Offers various templates
- Conditional logic
- Offers extensive analysis of survey report
Pros
- Supports various types of questions
- Intuitive user interface
Cons
- A limited number of question types on the free plan
- Only basic features available on the free plan
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.4/5
Ease of Use – 4.4/5
Quality of Support – 4.4/5
Pricing & Plans
SurveySparrow offers flexible pricing options including a free plan. The paid plan starts from $79/month.
12. JotForm
JotForm is a powerful online survey creation tool that lets you create engaging NPS surveys. Its drag-and-drop survey builder makes it incredibly easy to use. JotForm is a great choice when it comes to creating engaging surveys!
Features
- Online survey building
- Multi-channel distribution
- Survey report analysis
- Audience segmentation
- NPS of customers
- Third-party integrations
Pros
- Offers several automation features
- Offers various types of useful widgets
- Can export survey forms in various formats
Cons
- Limited features on the free version
- Occasional issues with autosave function
- Limited app element options
- The site randomly slows down
- Hard to find individual settings for each form
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.7/5
Ease of Use – 4.6/5
Quality of Support – 4.4/5
Pricing & Plans
JotForm offers a free plan alongside paid plans. The paid plans start from $29 per month.
13. Formstack
Fromstack is another Survey Monkey alternative that helps businesses conduct surveys and evaluate their customer satisfaction. It’s an online drag-and-drop survey builder with automation features to streamline your workflow.
Features
- Drag and drop survey creation
- Conditional logic
- Extensive collection of themes
- Save and resume function
- Offers offline forms
- Mobile optimized forms
- Survey reports and analytics
- Data encryption and security
Pros
- Implements conditional logic]
- Offers robust customization options
- Ability to take massive amounts of information with ease
- Maintains strict security measures
Cons
- Has limited field types
- Unable to replicate forms
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.1/5
Ease of Use – 4.1/5
Quality of Support – 4.8/5
Pricing & Plans
Fromstack lacks any free plans. Its paid plan starts at $50/month.
14. Qualtrics
Qualtrics is one of the best SurveyMonkey alternatives in 2024. It’s an easy-to-use multi-channel survey tool that helps businesses gather valuable insights. With Qualtrics you can collect all types of qualitative and quantitative feedback from your users, also saving a lot of time, as they offer great survey templates.
Features
- Multi-channel survey distribution.
- Customer journey optimization
- Reporting dashboard
- Survey Analytics
- Intent-based solutions
- Uses NLP to better understand respondents
Pros
- In-depth reports and analysis
- Supports integration with various tools
- Concept testing predictive analytics
- Robust conditional and branching logic
Cons
- Conditional logic doesn’t always work as intended
- Glitchy visual representation
- Lack of pricing information on their site
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.7/5
Ease of Use – 4.3/5
Quality of Support – 4.4/5
Pricing & Plans
Qualtrics lacks any free plan. Their paid plan is available on request.
Free SurveyMonkey Alternatives
Here’s a list of free SurveyMonkey alternatives you can use to conduct surveys and user research:
- UXtweak
- ClickUp
- Google Forms
- Wufoo
- Typeform
- Zoho Forms
- QuestionPro
- SurveySparrow
- Jotform
Found The Best SurveyMonkey Alternative For You?
Finding the right survey tool is essential for conducting your market research. The perfect survey tool helps you gather valuable customer insights and analyze them to identify their pain points and improve your product.
UXtweak is your one-stop solution for all your user research needs with its advanced survey tools, customization options, conditional logic, NLP, and survey analysis features.
🐝 Try UXtweak for your next survey by registering for free today.