5 Best Useberry Alternatives In 2022
User Research

Published on December 15, 2021

5 Best Useberry Alternatives In 2022

Useberry is one of many reliable platforms that help surveying, researching, and testing user behavior and can be of great benefit when constructing and maintaining a website. But it may not be for everyone and it’s okay. That's why we compiled a list of the top 5 Useberry alternatives. Go ahead, don't be shy! With these tools, your website will be running better in no time!

So you are looking for reliable Useberry alternatives, aren’t you? Well, you are in the right place! Continue reading and we will tell you about the best picks, we will look at their pros and cons and, of course, compare the price for each one. 

What is Userberry?

In case you haven’t heard about Useberry, let me help. Useberry is a user experience company based in Greece, that provides multiple remote testing tools that can help you with your website-based business endeavors. 

Why test with Useberry?

They provide a variety of testing methods, such as: 

  • Single task testing
  • 5-second test
  • Card sorting
  • Tree testing
  • and the First click test, just to name a few

Useberry’s features include screen activity recording, heatmaps, user journey mapping, unmoderated testing, and prototyping. 

But having options is beautiful, so why not look at some Useberry alternatives when choosing the perfect tool for your website? 

Top 5 Useberry alternatives:

  1. UXtweak
  2. Userlytics
  3. Optimal Workshop
  4. LookBack
  5. UserZoom

UXtweak

UXtweak is a user-friendly and easy-to-use platform that provides everything you need for an exceptional user experience. And also a great alternative to Useberry!

useberry alternatives

UXtweak provides:

  • Website Testing
  • Prototype Testing
  • Card sorting & Tree testing
  • Five-second test
  • Surveys
  • Session recording
  • User panel and Recruiting widget and so much more!

Check out the full features page.

Disadvantages of UXtweak:

  • Only 10 languages are available

Pricing:

  • Starter – Free
  • Professional – Based on number of users, starts at 70€ 
  • Enterprise – Custom plan

There are three plans for you to choose from. The starter one is intended for small-scale projects and provides an unlimited number of live studies and no study length limit. All this for free! The Professional plan helps your business grow with an unlimited number of tasks and participants, custom branding, and full PDF reports. Professional starts at 70€ for 1 user. 

With  annual billing you get 4 months for free. 

Useful notes:

  • Is compliant with GDPR and CCPA laws

Userlytics

Userlytics is another useful tool for your website’s success. It uses participants from all over the globe to help you improve your user experience. It also uses quantitative and qualitative data to your advantage.

useberry alternatives

Userlytics provides:

  • Website testing
  • User testing available for apps
  • Prototype testing
  • Card sorting and tree testing
  • Surveys

Disadvantages of Userlytics:

  • The system may be too complicated for some users
  • Relocating account can be difficult
  • Too expensive for short tests
  • Does not provide a free alternative to its priced plans

Pricing:

  • Basic – 49€ (55$)
  • Enterprise – 69€ (77$)
  • Custom – Custom plan

You can choose from three plans. Basic, Enterprise, and Custom. Basic will set you up 49€ per participant, you can use only the unmoderated testing feature and use only one account. The Enterprise plan will cost you 69€ per participant and you will be able to enjoy moderated and unmoderated testing with unlimited accounts. There is also a Custom plan that will allow you to build your plan based on your needs. 

Optimal Workshop

Another Useberry alternative, Optimal Workshop (or OW for short) is a user experience research platform that helps to create a more visually appealing and customer-friendly website.

useberry alternatives

OW provides:

  • Card sorting and tree testing
  • Surveying
  • First-click testing
  • Participant recruitment

Disadvantages of OW:

  • Not too elaborate survey tool
  • Performance issues when working with large samples
  • Free tool pretty limited
  • Inability to split audiences into groups while testing

Pricing (annually):

  • Free plan
  • Starter – 1044€
  • Pro – 1764€ 
  • Team – Custom plan

The Free plan is accessible upon registering. 

The Starter plan will cost you 1044€ and you will be able to have 2 live studies at a time, 40 cards plus 4 tasks, and collect forty responses per study. 

With the Pro plan, you have access to an unlimited number of studies, an unlimited number of cards and tasks, and collect unlimited responses per study. Pro will cost you 1764€. These two plans are available for one user only. All are billed annually or monthly.

Lookback

Lookback helps businesses monitor the usage levels of their clients’ websites and apps. This tool also helps to gain required and valuable insight into customers’ minds while using their platform.

useberry alternatives

Lookback provides:

  • In-app UX research
  • Interviewing 
  • Unmoderated and moderated testing

Disadvantages of Lookback:

  • iOS app suffers from connection issues
  • A significant amount of technical errors
  • No anonymous participation in testing
  • Only available on Google Chrome

Pricing (billed annually):

  • Freelance – 180€
  • Team – 1053€ 
  • Insights Hub – 2436€ 
  • Enterprise – Build-a-plan model with no set price

No free plan is available, but you have the option to start your free 14-day trial. 

Lookback has 4 pricing options. Freelance will get you 10 sessions per year, core features, one user, and a 24/7 help center for 180€. With the Team plan, you can host 100 sessions per year with core features, unlimited collaborators, 24/7 help center, and will cost you 1053€. Insights Hub provides 300 sessions per year, security self-assessment, 24/7 priority support, and will cost you 2436€.

Enterprise option for entire organizations is at hand, but there is a need to contact Lookback for a price estimation. All are billed annually. 

Other notes:

  • Provides UXR Student program 

UserZoom

UserZoom is a platform that helps you to manage teams, gather them, share and analyze UX. It contributes by monitoring and comparing business with its competitors and will be a solid alternative to Useberry. 

useberry alternatives

UserZoom provides:

  • Card sorting and tree testing
  • Participant recruitment
  • Click testing
  • Surveying
  • Usability testing

Disadvantages of UserZoom:

  • No way to export full reports, only parts of it
  • Large learning curve
  • Unintuitive UI and confusing menus
  • Cannot save prepared surveys

Pricing (per month):

  • UserZoom GO Experience – 443€ 
  • UserZoom GO Team – 886€ 
  • UserZoom GO Corporate – Build-a-plan model with no set price

Userzoom works two ways. You have the UserZoom and UserZoom GO, which are billed differently and provide different features. UserZoom can give you full access to the tool, so you can go wild. UserZoom GO is the lighter version and provides 2 set plans and 2 custom plans. Experience plan is targeted to individuals and small businesses and will cost you 5316€ annually. 

The platform is mostly targeted at corporate clients so it’s on a bit pricier side.

Ready to choose frome these Useberry alternatives? 

User experience is as crucial as it gets. We provided you with these options because we feel they are reliable and useful for improving the usability of your website. We know that choosing one of these platforms is pivotal to your business and hope that this list will make the choice easier for you.

Try these Useberry alternatives on your projects and find the one that suits you best. And if UXtweak made it to your final selection, you can do so now and create your free account!

Patrik Taliga
December 15, 2021
All author's articles

Sales and Marketing Assistant @ UXtweak and sometimes a blogger, if he feels like it.

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