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13 Best UXcam Alternatives & Competitors in 2024

13 Best UXcam Alternatives & Competitors in 2024
Exon Nkemchor
•  12.01.2024
Explore 13 best UXcam alternatives and learn more about the different tools UX designers and researchers can use for user experience analytics and session replay.

This article will compare the 13 different UXcam alternatives. We will take you through features, pros and cons, user views, and pricing for each of the tools. Continue reading to make an informed decision about which analytic tool best suits your individual or business’s needs.

For each UXcam competitor, we evaluated:

  • Features
  • Pros & Cons
  • User reviews
  • Pricing

Rating

Ease of Use

Quality of Support

Pricing

UXtweak

4.7/5

5.0/5

✓ Free plan 

Plus plan -

$708/year

Mixpanel

4/5

4.2/5

✓ Free plan 

Growth plan - $799/year

Mouseflow

4.6/5

4.6/5

✓ Free plan 

Growth plan -

€1,308/year

Crazy Egg

4.5/5

4.1/5

✗ No free plan

Plus plan -

$1,188/year

Hotjar

4.5/5

4.5/5

✓ Free plan 

Business plan - at $960/year

Glassbox

4.9/5

5/5

✗ No free plan

Upon request

Inspectlet

4.1/5

3.5/5

✓ Free plan 

Plus plan - $468/year

Fullstory

4.3/5

4.3/5

✗ No free plan

Upon request

Heap

4.2/5

4.3/5

✓ Free plan 

Paid plans- starting at $3600/year

Contentsquare

4.5/5

4.8/5

✗ No free plan

Upon request

Pendo

4.1/5

4.5/5

✓ Free plan 

Upon request

Microsoft Clarity

4.7/5

4.7/5

The platform is free

Lucky Orange

4.7/5

4.7/5

✓ Free plan 

Grow plan -

$768/year

Below you will also find a list of free UXcam alternatives.

13 Best UXcam alternatives and competitors 

1. UXtweak 

uxcam alternatives

UXtweak is our first suggested alternative to UXcam. It’s an all-in-one solution to make data-driven decisions for your digital product. It offers options for session recordings and notable features, such as a heatmap tool. Specifically, UXtweak can provide you with details about how users interact with your product.

Unlike UXcam which is only suitable for mobile apps, UXtweak can be used for both mobile apps and websites. Additionally, UXtweak offers prototyping capabilities and unmoderated testing that UXcam does not.

Need to conduct moderated research?

With UXtweak you can recruit, schedule, conduct, and analyze user interviews or any other moderated studies directly in one platform.

Try our Freefrom Interview tool for user interviews or use Study Interviews to run any UXtweak studies moderated (eg. moderated card sorting, moderated website testing…).

Moderated testing supports multiple recruitment methods:

  • Bring your own participants
  • Access prequalified participants from a global User Panel in 130+ countries
  • Turn site visitors into participants with Onsite Recruiting
  • Use your custom panel with Own Database

Features

Try UXtweak’s session recording tool in these demos 👇

Try Session Recording with UXtweak 🔥

Session Recording
Try Session Recording with UXtweak 🔥

Try Website Usability Testing ✅

Website Testing
Try Website Usability Testing ✅

Pros

  • Helps with participant recruitment 
  • Advanced analytics that are easy to read – UXtweak offers a variety of data visualizations that will give you plenty of insights about your users’ behavior
  • Intuitive UI and easy set-up
  • Free plan available
  • Great support team

Cons

  • Only supports 14 languages

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.8/5

Ease of Use – 4.7/5

Quality of Support – 5/5

Pricing & Plans

UXtweak has a free plan available with unlimited time for small projects. They also offer a plus plan for $59/month for solo researchers and a business plan for $114 annually for companies (billed annually).

Conduct Session Recordings with UXtweak!

The only UX research tool you need to visualize your customers’ frustration and better understand their issues

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2. Mixpanel

uxcam alternatives

Mixpanel is another alternative to UXcam that allows data to be explored freely without SQL. Mixpanel allows you to set up your own metrics to measure growth and retention. 

Features

  • User interaction tracking
  • Multivariate testing
  • Customer journey mapping
  • Communication management
  • Audience targeting

Pros

  • Offers a wide range of tools and libraries
  • Ease of use
  • Ability to track user interaction
  • Excellent customer service

Cons

  • Missing advanced feature for email tracking
  • Limited date range for user flows

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.5/5

Ease of Use – 4/5

Quality of Support – 4.2/5

Pricing & Plans

Mixpanel offers a free plan that allows you to track 100k users monthly offering essential features. Starting at glassb you can upgrade to choose your monthly tracked users.

3. Lucky Orange

uxcam alternatives

Lucky orange is an additional alternative to UXcam that offers web analytics and a conversion optimization tool in order to track user behaviors. They analyze data through heat maps, session recordings, and live chat.

Features

  • Click tracking
  • Widgets
  • Access controls and permissions
  • Survey management
  • User research analysis

Pros

  • Ability to track users in real time
  • Great value for price
  • User friendly
  • Multiple clients per account

Cons

  • Extended loading time
  • Live function might glitch is there is a lot of traffic to your site

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.7/5

Ease of Use – 4.7/5

Quality of Support – 4.7/5

Pricing & Plans

Lucky Orange offers unlimited team members for all plans. They have a free starter plan, with options to upgrade beginning at $39/month to add on more features.

4. Microsoft Clarity

uxcam alternatives

Microsoft Clarity is an easy-to-use analytics tool that allows you to quickly learn how people use your site. They save you time by utilizing artificial intelligence to translate key takeaways from sessions.

Features

  • Session replay
  • Scroll behavior analysis
  • Dashboard with key metrics and visualizations
  • Heatmaps
  • Insights and reporting

Pros

  • Free
  • Recording function
  • Straightforward setup process
  • Intuitive interface

Cons

  • Only offers basic analytics
  • Data processing delay

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.8/5

Ease of Use – 4.7/5

Quality of Support – 4.7/5

Pricing & Plans

Microsoft Clarity is one of few tools that is completely free for everyone! No paid options are even available.

5. Hotjar

uxcam alternatives

Hotjar is an all-in-one platform for obtaining user experience insights. You will be able to track your user at every step of their customer journey, by utilizing interviews, behavior insights, and consistent feedback.

Features

  • Feedback polls
  • Data export
  • Heatmaps
  • Trigger surveys after specific user actions
  • Customize feedback to your brand

Pros

  • Session recordings
  • 24/7 support
  • Easy to set up
  • Best value-to-price behavior mapping
  • Allows data storing for up to a year

Cons

  • Costly to upgrade
  • Data analysis can be more qualitative than quantitative

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.7/5

Ease of Use – 4.5/5

Quality of Support – 4.5/5

Pricing & Plans

Hotjar offers a free basic plan, allowing 35 tracked sessions/day and 20 responses/day. Starting at $32/month, users can increase the amount of tracked sessions/day.

6. FullStory

uxcam alternatives

FullStory is a trusted platform that combines rich product analytics, robust session detail, and collaboration tools to deliver real-time insights that uncover opportunities on web and mobile experiences.

Features

  • User journey mapping
  • Dashboards
  • Heatmaps
  • Search, segments, and session replay
  • Metrics

Pros

  • Real time user analytics
  • Review widget screen recordings
  • Easy to debug issues
  • Extensive session replay
  • High user behavior visibility

Cons

  • Previous issues with customer service
  • Low ROI

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.6/5

Ease of Use – 4.3/5

Quality of Support – 4.3/5

Pricing & Plans

FullStory offers a free plan with access to their rich and robust features. Additionally, to upgrade to even more features, FullStory paid plans start at $247/month, and they even offer discounted rates for new Startup companies.

7. Crazy Egg

uxcam alternatives

Crazy Egg is another UXcam alternative that enables teams to investigate buyers’ journeys, identify various audience segments present across the webpages, and recognize issues such as confusing navigation or form glitches.

Features

  • AB testing
  • Third party integrations
  • Heatmaps
  • Pageview tracking
  • Goal setting/tracking

Pros

  • Provide resources to help with best practices and understand the software
  • Straightforward data
  • Thorough insights
  • Visualization capabilities
  • Integrates easily with external applications

Cons

  • Bills annually, as opposed to monthly
  • No free plan option

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.5/5

Ease of Use – 4.5/5

Quality of Support – 4.2/5

Pricing & Plans

Crazy Egg offers plans beginning at $49/month (billed annually), with options to upgrade to plans for $99/month and $249/month to allow for more analytics.

8. Glassbox

uxcam alternatives

Glassbox allows you to record, replay, and analyze web and mobile app sessions to understand what customers do on your digital channels and why.

Features

  • Real-time reporting
  • Segmentation
  • Mobile reporting
  • Custom reports and dashboards
  • Click and frustration tracking

Pros

  • Outstanding customer service
  • Provides a wealth of quantitative data
  • User friendly
  • Easy to track user’s actions
  • High quality session recording

Cons

  • Session retention is capped at 30 days
  • Few options to customize reporting views

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 5/5

Ease of Use – 4.9/5

Quality of Support – 5/5

Pricing & Plans

Glassbox’s pricing is available upon request of the customer.

9. Inspectlet

uxcam alternatives

Another UXcam alternative, Inspectlet, allows you to see everything your visitors do through session recordings. Inspectlet allows you to see every mouse movement, scroll, click, and keypress on your site.

Features

  • Session recording
  • Heatmaps
  • AB testing
  • Feedback surveys
  • Error logging

Pros

  • Easy and intuitive interface
  • Helpful live recordings
  • Multiple options to track visitors
  • Simply installation
  • “Wath over the shoulder” of your users

Cons

  • Long wait time for customer service responses
  • Recordings are not a video recording

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4/5

Ease of Use – 4.1/5

Quality of Support – 3.5/5

Pricing & Plans

Inspectlet offers a free plan with upgraded plan options starting at $39/month.

10. Heap

uxcam alternatives

Heap is another great UXCam alternative that helps you to quickly improve conversion, retention, and customer satisfaction.

Features

  • Activity tracking
  • Heatmaps
  • Session replay
  • Behavioral analytics
  • Audience targeting

Pros

  • Great collaboration tools
  • Custom reports and dashboards
  • Complete metric graphics
  • Intuitive and user-friendly
  • Easy to implement

Cons

  • Automatic data recording presents storage problems
  • Time-consuming to create events and map pages 

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4/5

Ease of Use – 4.2/5

Quality of Support – 4.3/5

Pricing & Plans

Heap offers a free base plan, with the option to upgrade to a paid plan starting at $3600/year.

11. Pendo

uxcam alternatives

Another UXcam alternative, Pendo, allows you to leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most.

Features

  • Visual analytics
  • User onboarding
  • In-app support
  • Event tracking
  • Funnels

Pros

  • Ability to create and execute surveys within the page
  • Good data collection
  • Outstanding customer service
  • Automated onboarding
  • Easy software integration

Cons

  • May be issues tracking at volume
  • Complicated setup

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.5/5

Ease of Use – 4.1/5

Quality of Support – 4.5/5

Pricing & Plans

Pendo offers a free forever plan. Paid subscriptions’ pricing is available upon request.

12. Mouseflow

uxcam alternatives

Mouseflow is used to optimize website experiences towards improving conversions; they offer 6 types of heat maps built automatically to understand the full scope of your users’ behaviors.

Features

  • Analytics ecosystem
  • Session replay
  • User feedback
  • Conversion rate optimization
  • Interactive reports

Pros

  • Ability to watch customer’s journey
  • Straightforward to use, no learning curve
  • Auto-tag feature
  • Dashboards
  • Funnels

Cons

  • Endless scroll option
  • Mobile version not as smooth

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.7/5

Ease of Use – 4.6/5

Quality of Support – 4.6/5

Pricing & Plans

Mouseflow offers a “free forever” plan, with options to upgrade starting at $31/month (when paid annually).

13. Contentsquare

uxcam alternatives

Lastly, Contentsquare is another UXcam alternative that is rich with features, leading brands to uncover hidden customer behaviors and deliver better experiences.

Features

  • Zone-based heat maps
  • Journey analysis
  • Session replay
  • Impact quantification
  • AI insights

Pros

  • Powerful visual representations of data
  • Integration with customer feedback tools
  • Provides the “why” on AB testing
  • Extremely detailed information on customer journey
  • Simple presentation and analysis of complex information

Cons

  • Users reported some glitching at times
  • Requires training to understand

Reviews

The ratings below are solely based on the tool’s reviews from Capterra:

Overall – 4.8/5

Ease of Use – 4.4/5

Quality of Support – 4.8/5

Pricing & Plans

Contentsquare’s pricing information is available on demand.

Free UXcam Alternatives

Here are 9 UXcam alternatives that offer a free forever plan for those on a budget:

  1. UXtweak
  2. Mixpanel
  3. Lucky Orange
  4. Microsoft Clarity
  5. Hotjar
  6. FullStory
  7. Inspectlet
  8. Heap
  9. Mouseflow

Try #1 UXcam Alternative for Free!

The only UX research tool you need to visualize your customers’ frustration and better understand their issues

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Found the best UXcam alternative for you? 

It’s imperative to assess you or your business’s specific needs when selecting the appropriate UXcam alternative. Comparing the platforms to see which offers the most features you need can help narrow down your selection. Additionally, it is a good idea to thoroughly research the pros and cons and make sure the price fits in your budget before making a final decision.

We recommend UXtweak as a highly-rated alternative with an array of features that cater to all of your research needs. With this platform, you can optimize your product for better conversions and user experience. Be sure to use UXtweak to conduct testing and collect behavior analytics and turn it into actionable insights to optimize your app or website’s user experience.

Get started with a free account today!

FAQ: UXcam alternatives

What are the best UXcam alternatives?
  1. UXtweak
  2. Mixpanel
  3. Lucky Orange
  4. Microsoft Clarity
  5. Hotjar
  6. FullStory
  7. Crazy Egg
  8. Glassbox
  9. Inspectlet
  10. Heap
  11. Pendo
  12. Mouseflow
  13. Contentsquare
What are the key features to look for in UXcam alternative?

When looking for a UXcam alternative, it is important to keep in mind your or your business’s specific needs. UXcam is known for providing clear visuals representing actionable insights. Some features that allow them to do so include heatmaps, funnels, session replay, and crash analytics, which would likely be important for you to find in your alternative tool.

Which UXcam alternative offers a free plan?
  • UXtweak
  • Mixpanel
  • Lucky Orange
  • Microsoft Clarity
  • Hotjar
  • FullStory
  • Inspectlet
  • Heap
  • Mouseflow
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