10 Best Validately Userzoom Alternatives
User Research

Published on November 21, 2022

10 Best Validately Userzoom Alternatives

You may have heard that Validately has been acquired by Userzoom. And you may also have heard that Userzoom is not the cheapest. So if you are looking for the best validately alternatives, thanks to which you will not go bankrupt, you've come to the right place.

We’ve put together a list of 5 Best Validately alternatives that will make your hunt for a new tool easier. Enjoy! 

But before giving you all the good stuff, how about doing a Validately review first? Let’s look at the features we’ve lost by Validately’s end.

Let’s remember Validately

Validately was a leading remote moderated and unmoderated user testing solution for everything from prototypes to live websites on desktop and mobile platforms. You could record videos, take notes, create and share clips, use your own customers or let Validately recruit for you. And lastly – check analytics, all on one platform.

Validately Features

  • Moderated and unmoderated research
  • Web and mobile testing
  • Participant recruitment
  • Video highlight reels

Validately was known for its good prices, but that has changed with being acquired by Userzoom. Consultants, small businesses, and startups can no longer afford it because the price has drastically increased. Those businesses end up looking for Validately alternatives. And today is their lucky day because they don’t have to search any longer. 

Here are 10 best Validately alternatives:

  1. UXtweak 
  2. UserTesting
  3. Optimal Workshop
  4. Lookback
  5. Userbrain
  6. Maze
  7. UsabilityHub
  8. Userlytics
  9. Hotjar
  10. Userfeel

And a quick comparison table with Validately alternatives and their reviews from Capterra:

Rating

Ease of Use

Quality of Support

Pricing

UXtweak

4.8

5.0

✓ Free plan 

Plus plan - $80/month Billed annually

Userbrain

4.6

4.6

✗ No free plan 

Pro plan - $2490/year

UserTesting

4.4

4.4

✗ No free plan 

Upon request, starting at $15K/year

Lookback

3.5

2.1

✗ No free plan 

Pro plan - $229/month Billed annually

Hotjar

4.6

4.5

✓ Free plan 

Pro plan - $39/month Billed annually

UsabilityHub

4.8

4.8

✓ Free plan 

Pro plan - $75/month Billed annually

Optimal Workshop

4.4

5.0

✓ Free plan 

Pro plan - $208/month Billed annually

Maze

4.2

3.5

✓ Free plan 

Pro plan - $75/month Billed annually

Userlytics

4.5

4.9

 ✗ No free plan

Pro plan - $399/month Billed annually

Userfeel

4.5

4.0

 ✗ No free plan

From $30 to $120 per respondent

UXtweak

From prototype to production, UXtweak provides sophisticated usability testing tools for websites and web apps, as well as information architecture research and user behavior analytics. This platform integrates all of your needs and more into a single, easy-to-use tool, making it the one of the best Validately alternatives. 

validately alternatives

Features:

  • Unmoderated usability tests
  • Session Recording 
  • Tree Testing & Card Sorting 
  • Preference Testing
  • 5 Second Test
  • First Click Test
  • Surveys
  • Prototype Testing
  • Competitive Testing

Have you heard about the new feature? Introducing Mobile App Usability Testing!

Yes, you’ve heard it right. This new feature allows you to evaluate the quality of a digital product built for mobile devices as well as the ability of its target audience to use it. This is done by giving people tasks and watching how they interact with the app or website on a mobile device.

Advantages of UXtweak

  • we provide help with recruiting the participants
  • advanced analytics
  • all the tools you need in one place
  • intuitive UI and quick set up

Disadvantages of UXtweak

  • Mobile testing is available for iOS devices only

Pricing:

UXtweak has a free starting package which allows you to use all of its tools with no study time restrictions, making it ideal for smaller projects.

You may also select between a Plus plan, which starts at 80€ per month, and a Business plan, which is 117€ per month.

Improve your product’s UX with UXtweak

The only UX research tool you need to visualize your customers’ frustration and better understand their issues

Register for free
Improve your product’s UX with UXtweak

UserTesting

UserTesting was one of the first sites for unmoderated testing, which is still well-known for its massive User Panel (over 1.5 million members). Their three primary products are Insight Core, Product Insight, and Marketing Insight. These three elements, when used together, may aid with almost any form of research.

validately alternatives

Advantages:

  • Allows you to communicate with your testers while they are on your website, moderated user tests
  • Instantaneous information
  • Advanced targeting

Disadvantages:

  • There are a lot of unqualified testers
  • The limited number of users who do not speak English
  • No free trial

Pricing:

Upon request.

Optimal Workshop

Optimal Workshop (or OW for short) is another Validately alternative. It’s a user experience research tool that helps you design a more aesthetically attractive and customer-friendly website. Great for card sorting, tree testing and participant recruitment.

validately alternatives

Advantages:

  • Easy optimization of your content structure
  • Quick feedback on your design

Disadvantages:

  • When working with huge samples, there are performance concerns
  • The free tool has a lot of limitations
  • During testing, the inability to divide viewers into groups

Pricing:

Free plan available upon registering

Pro – $199/month

Team – $199/user/month

Enterprise – Custom plan

Lookback

Lookback is a tool that allows companies to measure how frequently their clients’ websites and apps are utilized. This technology also assists in gaining necessary and significant insight into the thinking of clients while utilizing their platform through moderated and unmoderated user tests.

validately alternatives

Advantages:

  • Live broadcasts — Lookback offers a feature that allows you to broadcast and discuss your studies in real-time with your colleagues
  • There is no limit to the number of people that can attend
  • Allows a large number of people to watch and take notes on your study

Disadvantages:

  • Connection difficulties plague the iOS app
  • There are a lot of technical errors
  • There is no way to participate in testing anonymously, and it is only available on Google Chrome

Pricing:

Lookback provides a 14-day free trial. Or you can pick from a variety of paid plans:

Freelance: A low-cost solo plan for $17 per month. There are ten sessions every year

Team: $99 per month for a total of 100 sessions per year

Insights Hub costs $229 per month for 300 sessions per year.

Userbrain

Userbrain is another great UX research tool. Test anything, ask questions, and provide feedback in the form of voice-over videos. You may annotate the recordings, tag them for easier organization, and share links with peers. Userbrain is well-known for its flexible, non-binding price strategy.

validately alternatives

Advantages:

  • Gives you access to a large pool of testers
  • Quick results
  • You may invite as many team members as you like to Userbrain and assign them responsibilities

Disadvantages:

  • Missing demographics
  • Missing live test session
  • Basic analytics

Pricing:

Pro plan: 249€/month 

Agency plan: 890€/month

Enterprise: upon request

Pay as you go: 35€/per testers

Maze

Maze is a platform for constant product discovery for user-centric product teams. Maze enables product teams to gather and consume user insights steadily throughout the product’s development process. Conduct unmoderated product research and watch as responses reshape into metrics that validate suggestions and give you confidence in your decisions. Maze provides a solution for participant recruitment, user insight collection, and industry-standard reporting that keep teams independent.

validately alternatives

Advantages:

  • Allows you to collect data from users as if you were watching them in person
  • It provides a positive user experience for researchers and participants, and it is simple to collaborate with team members
  • The collected data has been compiled into an interactive report that can be embedded in Figma or Confluence

Disadvantages:

  • If you want to test high-fidelity prototypes, you must first consider your components and compress images and icons
  • Issues purchasing and using participant credits

Pricing:

Profesional –  $75/ per month

OrganisationCustom pricing

Free trial of Maze is also available

UsabilityHub

The UsabilityHub platform provides a broad set of testing tools that assist you in identifying design issues early on, saving you time, effort, and user distress. UsabilityHub is intended for use with PNG, JPG, GIF, MP3, MP4, and Figma prototype files. Designs transferred from tools like Sketch, Invision, or Balsamiq, images from live sites, and even photos of sketches can all be tested. There are numerous things to check, ranging from logo tastes to app navigation.

validately alternatives

Advantages:

  • When it comes to running polls or collecting research, the simple interface provides a lot of flexibility
  • Design evaluations and preference tests are especially useful for generating ideas for improving existing websites and gathering feedback on mock-ups of proposed improvements

Disadvantages:

  • When returning to some setup steps, information previously entered is missed, which is bothersome
  • Confusing the plans and pricing

Pricing:

Basic – $89/ per month

Pro – $199/ per month

Enterprise – tailored pricing

Free trial of UsabilityHub is also available 

Userlytics

Userlytics is a feature-packed, modern user experience research platform with over a million panellists worldwide. Userlytics has been assisting companies and organisations with improving the user and customer experience of their websites, apps, and prototypes since 2009. Userlytics’ scalable pricing model and diverse global panel enable brands to conduct moderated and uncensored usability studies with as many or as few respondents as they desire. 

validately alternatives

Advantages:

  • Various testing options meet all requirements, and custom screeners make it easy to target specific user groups for different clients
  • Customer service representatives are always courteous and helpful
  • The service is constantly being improved and new useful features are added

Disadvantages:

  • The card sorting interface needs improvement, it is difficult to use
  • The transcription feature also needs improvement, for better understanding and faster analysis

Pricing:

Premium – $499/ per month

Advanced – $999/ per month

Enterprise – tailored pricing

Custom – self-selection of the necessary functions

Free trial of Userlytics is also available 

Hotjar

Hotjar is a product experience insights service that provides behaviour analytics and feedback data to assist you in empathising with and understanding your clients via tools such as Heatmaps, Session Recordings, Surveys, and a Feedback widget. It’s an industry-leading, user-friendly service that brings together product experience insights, user behaviour analysis, and client data to assist you to connect the dots between what’s occurring on your site and why.

validately alternatives

Advantages:

  • You can examine your users’ session recordings and heatmaps to determine which elements have received the most clicks, rage clicks, or dead clicks
  • The tool has plenty of features and the interface is very user-friendly

Disadvantages:

  • Expensive price if you are a large company compared to alternatives
  • Hotjar does not provide its users with completely accurate data

Pricing:

Plus – $32/ per month

Business – $80/ per month

Scale – tailored pricing

Free trial of Hotjar is also available 

Userfeel

Userfeel is a usability testing service that provides recordings of real users speaking about their experiences while using your website or app. Userfeel was created by Usability Researchers for Usability Researchers, but it is also useful for newcomers to UX Research and anyone looking to optimise their website or app.

validately alternatives

Advantages:

  • The process of starting a usability study is simple and quick
  • Customer service representatives are always courteous and helpful
  • Has a rich base of testers which allows tests to get done very quickly

Disadvantages:

  • When it comes to finding your session highlights, the UI is confusing, and obtaining them requires a few more actions than necessary
  • For some people the prices may be too high

Pricing:

Bring your own testers – €35/ per tester

Their panel of testers – €65/ per tester

Ready to move on from Validately?

We believe you are! With so many Validately alternatives you cannot be afraid you won’t find a great option.

There is one right in front of you and we promise you will not be disappointed. Start your UX journey with UXtweak by running your first test today!

Tereza Stehlíková
November 21, 2022
All author's articles

Marketing & Sales Assistant at UXtweak who likes to discover the charm of UX and travel around the world.

Try our Free plan

It's free for small projects.

Bee
User
testing &
surveys
Card
sorting
Session
recording
Tree
testing

You might be interested in