Key Takeaways
📋 Great Question is a good choice for beginners with basic tools like surveys.
📊 UXtweak offers tools for deeper research, like moderated testing and mobile app usability tests.
⏱️Great Question has responsive customer support but can struggle with performance for complex projects.
💡UXtweak helps find study participants directly in the app, offers easy data exports, and has responsive customer support.
🐝 Start with UXtweak – create your free account now!
Great Question alternative – UXtweak
UXtweak is a user research tool that sets itself apart from Great Question. It supports the entire customer experience journey, from prototypes to final products, with features like tree testing, first-click testing, five-second tests, and mobile testing, all-in-one platform. It also includes participant recruitment and management tools, making it a practical choice for UX professionals.
🐝 Check out UXtweak’s demos to see user interactions and analytics in action. ⬇
Features and capabilities
This section compares Great Question and UXtweak. Both provide prototype testing, session recording, and surveys, but UXtweak stands out with advanced tools like onsite recruiting, first-click testing, website usability testing, tree testing, branching logic, card sorting, mobile app testing, A/B testing, preference testing, integrated interviews, and many more!
Features | Great Question | UXtweak |
Website Usability Testing | ✗ | ✓ |
Prototype Testing | ✓ (compatible with Figma) | ✓ (compatible with Figma, InVision, Axure) |
Mobile Apps Testing | ✗ | ✓ (you can test apps from App Store/Google Play, TestFlight, APK, and more) |
Card Sorting | ✗ | ✓ (available on all plans) |
Tree Testing | ✗ | ✓ (available on all plans) |
Preference Testing | ✗ | ✓ |
First Click Testing | ✗ | ✓ |
5 Second Testing | ✗ | ✓ |
Session recordings + Heatmaps | ✗ | ✓ |
Survey (with conditional logic) | ✓ (available on all plans) | ✓ (available on all plans) |
Onsite Recruiting | ✗ | ✓ |
Custom branding | ✗ | ✓ (customizable branding in all paid plans) |
User Panel | ✓ | ✓ (testers from 130+ countries) |
Password protection of studies | ✗ | ✓ (in all paid plans) |
Custom screener questions | ✗ | ✓ (available on all plans) |
Moderated/User Interviews | ✗ | ✓ conduct directly in one platform* |
*UXtweak also offers integrated tools for recruiting, scheduling, conducting, and analyzing user interviews and other moderated studies.
Need to conduct moderated research?
With UXtweak you can recruit, schedule, conduct, and analyze user interviews or any other moderated studies directly in one platform.
Try our Freefrom Interview tool for user interviews or use Study Interviews to run any UXtweak studies moderated (eg. moderated card sorting, moderated website testing…).
Moderated testing supports multiple recruitment methods:
- Bring your own participants
- Access prequalified participants from a global User Panel in 130+ countries
- Turn site visitors into participants with Onsite Recruiting
- Use your custom panel with Own Database
Participant recruitment and management capabilities
This section compares how Great Question and UXtweak handle participant recruitment and management for usability studies. Great Question supports user panels and the option to bring your own users. Similarly, UXtweak offers these options while also providing expert audits to deliver more reliable insights.
Capabilities | Useberry | UXtweak |
Country coverage | 150+ countries | 130+ countries |
Advanced Targeting criteria | ✓ | ✓ |
Automatic QA of responses | ✗ | ✓ |
Expert audit | ✗ | ✓ (included with each order from User Panel) |
Ability to bring your own users | ✓ | ✓ |
Participant management solution | ✗ | ✓ (available on all plans) |
Pricing and plans comparison
Great Question offers the following pricing options:
- Personal: No cost, ideal for those new to usability testing. It comes with 5 interview hours per month, 3 GB storage, and basic features.
- Team: $35 per month or $350 annually, designed for small teams beginning their product research journey. This plan includes unlimited studies, 30 interview hours per month, and unmoderated testing.
- Custom: Custom pricing for bigger organizations. This plan provides tailored interview hours per month, custom research participant panel, and stronger security options.
In comparison, UXtweak offers these plans:
- Starter Plan: Free and designed for simple testing tasks, offering access to all features, one active study, and up to 15 responses monthly.
- Basic Plan: Priced at 1,356€ annually (113€ monthly), ideal for small to mid-sized companies, with three active studies, 50 responses per month, and unlimited reports and video exports.
- Custom Plan: For large-scale project needs, providing unlimited responses and custom support, with variable pricing based on requirements. Subscription options are generally yearly, with monthly payment options for added flexibility. Modifying or terminating plans is straightforward. Visit the UXtweak pricing page for more information on plan specifics.
Customer reviews
To fairly evaluate both platforms, we have added a table with information from Capterra and G2. These sites collect user reviews of different platforms.
Great Question | UXtweak | |
Overall Score | 4.7/5 | 4.8/5 |
Ease of Use | rating is not available | 4.7/5 |
Customer Service | rating is not available | 5/5 |
Value for money | rating is not available | 4.8/5 |
Pros and Cons
To explain the ratings awarded to Great Question and UXtweak in the table above, we compiled a list of percieved pros and cons for both platforms.
Pros of Great Question:
- Reliable customer support: Responsive team helps resolve issues promptly.
- AI-powered insights: Features like auto-highlighting and synthesis make analysis quicker.
- Diverse question types: Supports complex questions through a wide variety of question formats.
Cons of Great Question:
- Performance lags: Users experience slow performance when working with large datasets or complex survey designs.
- Recruitment challenges: Finding niche participants, like technical developers, can take more time than expected.
- Survey limitations: Advanced logic options for surveys are missing.
Source: G2.com
Pros of UXtweak:
- Tool variety: A broad range of tools with advanced features, reducing the need for additional software.
- Cost-effective: Offers friendly pricing, making it an economical option.
- Quality of respondents: Provides access to high-quality respondents.
- Questionnaire flexibility: The platform allows for versatile design options in questionnaires.
- Audience sourcing: Integrated within the app, this feature allows targeting specific respondents easily without needing external tools, providing quick responses.
- Responsive customer support: The customer support team is noted for its responsiveness and helpfulness.
Cons of UXtweak:
- Learning curve: Initial familiarization with the dashboard may take some time.
- Feature complexity: Regular addition of complex features can be challenging for users.
Source: G2.com
Support Options
Usability challenges are easier to overcome with reliable support. To wrap this article up, let’s have a quick look at the support options offered for Great Question and UXtweak:
For Great Question, the following options are available:
- Great Question provides articles on studies, incentives, integrations, and repositories. Response times to inquiries aim to be quick but can vary based on issue complexity.
UXtweak support
UXtweak goes beyond standard support by offering consulting and audits from our team of skilled UX researchers. Our dedication to quality is reflected in our 5/5 rating on Capterra. Learn more about our UX research consulting services.
Conclusion
While Great Question is a great tool, UXtweak proves to be a worthy alternative by providing excellent quality at a fantastic value. Whichever tool you pick, in the end, we hope you have enjoyed this article and maybe even found some of the information presented here interesting.
