Top 11 Loop11 Alternatives & Competitors in 2024

To help you explore your options, we prepared a pricing and feature comparison of some of the alternatives.

What are the best Loop11 alternatives?

We took our time to create this list of tools you can try if you’re looking for an alternative. These are the platforms we personally recommend, the ones that are already proven to be successful by many users and can guarantee you some valuable insights!

1. UXtweak
2. Userzoom
3. Lookback
4. Usertesting
5. Userbrain
6. Maze
7. Userlytics
8. Optimal Workshop
9. WatchThemLive
10. Microsoft Clarity
11. Fullstory

If you’re searching for Loop11 alternatives you probably know this platform. For those who don’t – see the overview of this tool.

We’ll take a closer look at each of them below, but here is a quick comparison of tools’ pricing and ratings*:

*all the data from the table is based on tools’ reviews from Capterra.

1. UXtweak

UXtweak is an all-in-one UX research platform that provides powerful tools for usability testing of websites, web apps, and prototypes, information architecture testing & research, and user behavior analytics. It’s a great combination of everything you need and more. UXtweak also offers a panel with an international audience of 155M+ testers that you can recruit from.

Features

1. Website Testing
2. Session Recording
3. Prototype testing
4. Mobile App Usability Testing
5. Tree Testing and Card Sorting
6. Preference Testing
7. 5 Second Test
8. First Click Test
9. Surveys

Try UXtweak’s features as a respondent in these demos 👇

Try Tree Testing✅

Tree Testing

Try Website Usability Testing🔥

Website Testing

Advantages of UXtweak

• Advanced analytics that are easy to read – UXtweak provides all types of useful data visualizations, that will give you a ton of insights about your users’ behavior. On top of that, you can screen your respondents, which will make it even easier to analyze the results.
• Lots of unique features – Such as a Recruiting widget to turn a real site visitor into testers, a Built-in reward feature to motivate respondents, a Think-aloud protocol to collect audio feedback and video recordings of participants face and screen
• Unlimited studies – With the UXtweak platform you can test as much as you want. The free plan is unlimited in time for smaller projects.
• Intuitive interface – Easy to use even for a complete beginner.
• Own Database – A CRM-like tool for managing a database of your own testers that allows you to store contacts, create segments based on attributes and send automatic email invites.

Disadvantages of UXtweak

• Complex Feature Additions: The platform’s frequent addition of complex features may pose a challenge for some users.
  • UXtweak note: To address this, new tutorial videos are being produced.

Pricing and plans

• While Loop11 prices start from $199 per month, UXtweak offers more budget friendly plans as well.
• The Starter plan is free and unlimited in time for small projects.
• You can also choose a Plus plan for €49/month (billed annually) a Bussiness plan starting at €153/month (billed annually) or build an individual Enterprise plan that will suit your needs.

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2. UserTesting

User Testing was one of the first unmoderated user testing tools to offer a pool of participants as they started to pay money to the respondents. They promise rapid customer feedback from real users all over the world and this is exactly what they deliver. 

Features:

1. Website Testing
2. Prototype testing
3. Mobile App Usability Testing
4. Tree Testing
5. Card Sorting
6. Preference Test
7. 5 Second Test
8. Surveys
9. User interviews

Advantages of UserTesting:

• A large pool of participants for your tests –According to their own data, there are around 2 million participants on their panel.
• Instant insights – Due to the high number of respondents available you get all the insights in the shortest possible time.
• Advanced targeting – What users like the most is that the broad participant pool allows them to carefully target their perfect customers for the studies.

Disadvantages of UserTesting:

• Weak reports – Some users say that UserTesting reports are hard to read and analyze, which makes it challenging to quickly summarize the data.
• The small non-English speaking user base – The platform could use some more international respondents. However, if you’re planning to conduct your study in English you have nothing to worry about.
• Relatively expensive – The user feedback platform is aimed at larger businesses ath the pricing will not be within everyone’s budget

Pricing comparison:

• Their pricing is only available upon request and is custom. It starts at around $50,000 per year. 
• There is no free plan provided by UserTesting.

3. Lookback

Another useful online user testing platform that helps you run moderated and unmoderated user tests online is Lookback. This tool is a great Loop11 alternative when you don’t need any extra help with recruiting your intended audience of testers as they don’t offer a user panel.

Features:

1. Moderated & Unmoderated User Research Tools
2. Prototype testing
3. Website and Mobile testing

Advantages of Lookback:

• Offers stakeholder observations – Lookback allows multiple people to observe your study and even take their own notes.
• Live broadcasts – Lookback has a specific feature you can use for broadcasting your studies to colleagues and discussing them in live mode.
• Highlight reels – The tool allows you to create short videos of user interview with the most actionable insights

Disadvantages of Lookback:

• Poor connection – Noted by multiple users, connection drops might happen from time to time.
• No user panel – Lookback might be the right tool for you when you already have the participants for your research, as they don’t offer help with that.
• Problems with the mobile version and IOS testing

Pricing comparison:

• Lookback doesn’t have a free plan, however, they do offer a free 60-day free trial.
• After that, their pricing starts at $25/month (10 sessions/year). You can also chose a Team plan for $149 per month with a limit of 100 sessions per year.
• Their professional “Insights Hub” plan is $344 per month. All prices are billed annually.

4. UserZoom

Another Loop11 alternative for both moderated and unmoderated usability testing is UserZoom. They also provide tools for video sessions and researching your website’s information architecture, with which you can gain qualitative and quantitative usability metrics.

Features:

1. Usability testing (Website, Mobile and Prototype)
2. Interviews
3. Click Testing
4. Participant Recruitment

Advantages of UserZoom:

• Unlimited screening questions – This goes for all plans, no matter the price.
• Large user panel – Quick insights from hundreds of users that match your real customers.

Disadvantages of UserZoom:

• Can be hard to use – The UI of the platform is known to be a little complicated and not the most intuitive for a complete beginner.
• Though detailed, study instructions can sometimes be confusing
• Very expensive

Pricing comparison:

• UserZoom is a more pricey, compared to Loop 11 so it might not be the best option if your company is on a budget. Their pricing is only upon request and starts at around $70,000/year.

5.UserBrain

Userbrain is known for its no-commitment plans and affordable prices. They are new on the market and do not offer anything extra, but they’re a good Loop11 alternative that can help you run some basic unmoderated tests for prototypes.

Features:

1. Website Testing
2. Prototype testing
3. Mobile app testing

Advantages of UserBrain:

• AI insights – You can employ the AI-based tool to help you analyze results more quickly. 
• No commitment – UserBrain offers a pay-as-you-go option that allows you to pay for a single test, without getting a monthly subscription.

Disadvantages of UserBrain:

• Customer service – Several users complained that customer service is not very responsive and overall slow.
• Some unreliable testers and limited demographics – UserBrain could use some work on the demographics section and give more information about your testers. For now, you can filter by age, gender, location, and type of device. Note that you also can’t select people from specific cities/provinces. On top of that, some users claim to have issues with testers that don’t provide value.
• Rudimentary analytics – This platform offers you some basic test results. If you are looking for deep insights into your user’s behavior, they might not be the right choice for you.

Pricing comparison:

• UserBrain’s prices are very affordable. The pay-as-you-go option is €39 per tester and the monthly subscription from €99/month. The most popular Pro plan is for €299/month.

6. Maze

Maze is a UX research platform that makes a good Loop 11 alternative, offering some similar key features and a user panel to recruit participants from. The platform can test any digital products, however they are best know for clickable prototype testing.

Features:

1. Prototype Testing
2. Website and App testing
3. Survey
4. Card Sorting and Tree Testing
5. Interview studies

Advantages of Maze:

• 70K+ User Panel
• Advanced analytics

Disadvantages of Maze:

• Best suitable only for lightweight prototypes – Testing large and complex prototypes is often problematic.
• Limited features – The feature toolkit is not the most varied
• Limited surveying capabilities

Pricing comparison

• Maze offers a free plan. The subscription starts at $99/month, the Team plan is $1250/month (all billed annually).

7. Userlytics

Userlytics is a user research platform with a variety of features for usability testing. The biggest downside of the platform is its UI – it’s rather outdated. However, if the design of the tool doesn’t matter to you, Userlytics will make a great Loop 11 alternative.

Features:

1. Moderated & Unmoderated Usability Testing
2. User Testing for Mobile Apps
3. Prototype testing
4. Card Sorting
5. Tree testing

Advantages of Userlytics:

• Provides AI-generated transcriptions of your tests
• 1M+ user panel to recruit participants from

Disadvantages of Userlytics:

• Outdated UI
• No PDF reports

Pricing comparison

• Pricing starts from $3,500/year, you can choose between Enterprise, Limitless and Custom solution.

8. Optimal Workshop

One of the industry leaders in information architecture testing, this platform also provides other tools for usability testing. They will not help you with your entire project as they don’t offer traditional prototype or website testing however their core functionality might prove invaluable in the initial stages of the development process.

Features

1. Card sorting and tree testing
2. First click test
3. Surveys 
4. Heatmaps

Advantages of Optimal Workshop:

• Great tools for information architecture testing
• 50M+ User Panel

Disadvantages of Optimal Workshop:

• No website or mobile usability testing
• Only the English language is supported
• The pricing model is not the most flexible

Pricing comparison

• They offer a limited free plan. The pain plans start at $208/month. Team ($416/month for 2 seats) and a custom Enterprise plan is also available.

9. WatchThemLive

WatchThemLive is an effective alternative to Loop11, great for enhancing customer experience and spotting detailed user trends and potential issues on your website or app.

Features

• Session Recording
• User Tracking
• Heatmaps
• Detailed Analytics
• Conversion & Goal Tracking
• Page Optimization

Advantages of WatchThemLive

• Competitive pricing 

Disadvantages of WatchThemLive

• Very limited toolkit – Compared to our other alternatives, this UserTesting substitution offers limited possibilities to conduct tests apart from usability testing.
• No unique links for each test – Even though this might seem like a small drawback, unique test links make participant recruitment and results usage easier. 
• No A/B testing feature 

Pricing comparison

• Plans – The annual pricing starts at $29/month. Different pricing plans are available depending on the frequency of payments (annual/monthly).
• Discounts – No. 
• Free trial / Freemium – Yes, a free plan is available.

10. Microsoft Clarity

Clarity is a great free tool developed by Microsoft that can substitute UserTesting and allow you to observe the basic behavioral patterns of your users. 

Features

• Heatmaps 
• Session Recordings 
• Insights 

Advantages of Microsoft Clarity

• The software is free forever 
• Integration with Google Analytics

Disadvantages of Microsoft Clarity

• No advanced features or analytics – compared to other alternatives in our list, Clarity offers the more basic features.
•  Confusing User Interface 

Pricing comparison

• Plans – the platform is absolutely free. 

11. Fullstory

FullStory is aimed at Digital Experience research through rich product analytics, vigorous session recording analysis, and collaboration tools. This helps product teams receive real-time insights into real user behavior and highlight opportunities for digital product enhancement, as well as eliminate clients’ irritation and capitalize on the best product features.

Features

• Journey Mapping 
• Heatmaps 
• Session Replays 
• Click Testing

Advantages of Fullstory

• Easy onboarding 

Disadvantages of Fullstory

• High pricing 
• Poor usability of the platform  

Pricing comparison

• Plans – Enterprise, Advanced and Business – information available on demand.
• Free trial / Freemium – 14-day trial for Business Plan.

Unsure about Loop11? Try UXtweak for free!

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What is Loop11?

Loop11 is an Australian-born online usability testing tool that offers multiple UX research solutions. Its features include both moderated and unmoderated user testing, benchmarking as well as A/B testing and some other tools to help you analyze your users.

This platform makes it easy to engage with users, get to know them better, and collect customer insights for UXers. However, Loop11 isn’t a flawless tool and some obstacles might discourage you from using it.

Loop11 Reviews

These Loop11 reviews  are based the on the information provided by Capterra: 

• Overall Score – 4.5/5
• Ease of Use – 4.5/5
• Value for money – 5.0/5
• Customer Service – 5.0/5

Using the cloud-based user testing platform Loop 11, web and app designers can conduct remote usability testing and gather user feedback. One of the things that users like is how simple and intuitive the interface is, which makes it easy for them to set up and manage tests. As part of the design and development process, the platform provides developers with a variety of testing options, such as remote user testing, search engine findability, surveys etc.

According to various Loop 11 reviews found online, users value Loop 11’s extensive feature set, which includes sophisticated filtering and analysis tools, thorough reporting, and the capacity to tailor tests to meet their unique requirements. The platform also allows users to combine data from various sources for more in-depth insights through integrations with a variety of third-party tools, including Google Analytics.

Why you might be looking for Loop11 alternatives:

While Loop 11 is a relatively good platform for remote user testing, it may not be for everyone. Here are 3 main reasons why people search for a Loop11 alternative:

• Slow loading time: This, obviously, applies only to specific websites but still can not be ignored. Some users claim to have problems with pages’ loading speed within the tests. It may not seem like that big of a problem, but this factor can be crucial when it comes to user testing. The speed will directly affect how likely people are to complete your research.
• No screening: This is also a serious limitation because without screening you’ll not be able to know if your respondents are the target audience of your study. Unfortunately, Loop 11 allows that feature only in the Pro plan for $399.
• Pricey plans: This might be one of the biggest disadvantages of the tool. Loop 11 pricing is quite high compared to some other popular platforms on the market. Although they do have a 14-day free trial, you’ll have to pay for all the future tests. The basic plan is $199 per month, which is very steep, considering it only allows 3 tests per month and a maximum of 10 participants for each of them. The Pro plan is $399 / month and the Enterprise plan in $599/month.

Unsure about Loop11? Try UXtweak for free!

Get access to more features and insights, clear reports, and qualified tester audiences, all with the most competitive pricing.

Register for free

It’s never too late to make a change!

Finding the right usability testing platform for you, with no doubt, can be super frustrating. Our first choice does not always meet our high expectations, that’s why it’s so great to have alternatives.

We are here and ready to change the way users perceive your website for the best. Run your first test with UXtweak today and let your customers decide what works best for them!