❕ Important note: This review site presents information relevant for researchers, not for participants in the user panel.
What is Loop11?
Loop11 is a user research tool that helps improve digital user experiences by gathering insights. It allows for setup and running of UX tests on websites, prototypes, and live sites on most devices. Based in Australia, Loop11 serves UX designers, consultants, and researchers worldwide.
Key Features of Loop11
What do people think about Loop11?
Pros and cons on this section were formulated by aggregating user feedback from platforms like Capterra.com and G2.com.
Advantages
- Project Creation: Loop11’s AI project creator simplifies setup with tasks and questions for quick customization.
- Data Collection: The platform gathers data smoothly, offering analytics like heatmaps and navigation paths.
- Interface: Loop11 provides an easy-to-use interface with features for UI/UX studies.
Reviews: What do you like best about Loop11?
👌 ”As a Product Manager, I like the simplicity and intuitiveness of Loop11. One would not need a high technical know how to use this app.”
– Priyanka N., Source: G2
👌 ”It’s so easy to use and get started with to get a website testing initiative of the ground. I love how there are both unmoderated and moderated options.”
– Verified User in Computer Software, Source: G2
👌 ”The data collection is smooth and results get mapped soon after completion with detailed analytics and outputs like heatmaps, navigation paths etc. It interface is intuitive and provides all features required for a UI/UX study.”
– Akhil H., Source: G2
👌 ”I find Loop11 to be quite hectic due to its cumbersome range of features making it a poor tool for testing purposes. The platform has been not satisfactory. Its difficult to pinpoint any shortcomings. I do wish there were tools available especially for automated testing. I have encountered instances of lag.”
– Anno C., Source: G2
Disadvantages
- Limited Pricing Flexibility: Users with occasional projects may find Loop11’s subscription model costly, preferring a pay-as-you-go plan.
- Lack of Advanced Features: Some users feel that additional advanced functionalities could better cater to diverse testing needs.
- Minor Lags: The platform sometimes experiences lags, affecting real-time test execution and result generation.
- Limited Customization: Usability tests and surveys can’t be easily tailored to specific research needs.
Reviews: What do you dislike about Loop11?
👎 ”One aspect that needs to be improved is the inclusion of accessibility analysis and responsiveness testing for web applications. There is room for improvement in the API provided for regression testing. The limited customization options for usability tests and surveys hinder our ability to tailor the platform according to our research needs.”
– Anno C., Source: G2
👎 ”The accessibility analysis and responsiveness testing for web applications needs to benefit from some improvements. The pricing plans provided are not reasonable. It require some effort to get used to with time and practice the platform becomes more hectic.”
👎 ”None that I can think of. Some plans are pricy.”
– Priyanka N., Source: G2
👎 ”Loop11 provides a limited range of features that does not cater to testing needs. It has been a poor tool overall, with a aspects that needs to be improved. It would be better to have tools for automated testing and improvements in the API for regression testing.”
Identifying potential alternatives for Loop11
UXtweak
What makes UXtweak different is its range of features, like tree testing, first-click testing, five-second tests, and mobile testing, all available on one platform. It also provides a full suite of recruitment and participant management tools. With flexible and affordable pricing, UXtweak is a practical choice for UX professionals.
🐝 Tip: For more alternatives, explore the “Loop11 alternatives“ article for a comprehensive list of options.
Key Features of UXtweak
- Moderated testing
- Advanced Mobile Usability Testing
- Website Usability Testing
- Session Recording
- Card Sorting
- Tree Testing
Reviews: What do you like best about UXtweak?
👌 “I love how easy and quick it is to set up the tests. To import the prototype from Figma you just need a link. It imports all your transitions directly from Figma or you can choose to connect the screens manually during setup. The analytics are great, you can easily filter out specific respondent groups, based on different criteria, and analyze results for each of them. I like that you can get a great amount of qual and quant insights without having to spend hours on the manual analysis.”
– Syuzana G., Source: G2
👌 “We used UXtweak to test usability of our mobile app’s interface and it helped greatly. We were able to recruit a rather niche audience of participants directly in the app, which honestly saved a lot of time. The study had great analytics for each task of our test. There are also recordings for each session that you can come back to for further analysis.”
– Emilly S., Source: G2
👌 “Their card sorting feature. It’s a great tool that offers an incredible amount of analytics and features for such a price.”
– David, Source: G2
Reviews: What do you dislike about UXtweak?
👎 “The UI of the study setup could use a face lift, it’s quite outdated.”
– David, Source: G2
👎 “There is currently nothing we dislike about UXtweak, as we always get enough insights about our products that we can implement into the practice straight away.“
– Matej K., Source: G2
👎 “Sometimes it takes time to import Figma prototypes. I guess because of API. Also, the interface of UXtweak should be a little bit more designed. Their site is very modern, but the application can also be redesigned. But it is functional and easy to use.“
– Denisa M., Source: G2
Pricing
When choosing a user testing platform, consider the pricing. Find one that fits your needs and budget. Now, let’s look at the affordability of these tools.
Loop11
UXtweak
- Starter Plan: Free
- Plus Plan: $708/year ($59 monthly).
- Business Plan: $1,812/year ($151 monthly).
- Enterprise Plan: Starts at $5,000/year.
Subscription options are typically annual with monthly payments available; plans can be easily changed or canceled. Check UXtweak’s pricing page for more details.
Loop11 reviews and ratings on review platforms
For an unbiased comparison, we used data from G2, Capterra, and TrustRadius. These platforms feature B2B SaaS reviews where buyers rate and evaluate software.
Review Site | Loop11 | UXtweak |
3.6/5 | 4.8/5 | |
N/A | 10/10 | |
4.5/5 | 4.8/5 |
