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13 Top Applause Alternatives & Competitors in 2024

13 Top Applause Alternatives & Competitors in 2024
Exon Nkemchor
•  12.04.2024
When in-house testing falls short, companies seek outside experts like Applause for agile solutions, eliminating the need for extensive quality assurance hiring.

When a software firm discovers that its testing demands are beyond the capabilities of its in-house testing team, the first plan of action is to employ an external experience testing provider – such as Applause– to conduct the whole testing program.

But, when your test coverage requirements are continuously changing and expanding, and you need test results as soon as possible, there is just no option for handling quality assurance (QA) internally.

However, this does not need you to recruit dozens of QA professionals.

🔥 That’s where Applause alternatives come in.

13 Best Applause alternatives and competitors

  1. UXtweak
  2. Hotjar
  3. Loop 11
  4. UserTesting
  5. Testlio
  6. Heap
  7. Perfecto
  8. Userfeel
  9. FullStory
  10. TestComplete
  11. UXarmy
  12. Trymata
  13. Sauce Labs

For each Applause competitor, we evaluated:

  • Features
  • Pros & cons
  • User reviews
  • Pricing

📋 We rate each of these tools in the following table:


Rating

Ease of Use

Quality of Support

Pricing

UXtweak

4.7/5

5.0/5

✓ Free plan 

Plus plan -

$59 per month

Hotjar

4.6/5

4.5/5

✓ Free plan 

Paid plan - starts at $39 per month

Loop11

4.5/5

5.0/5

✓ Free plan 

Paid plan - starts at $199 per month

Usertesting

4.4/5

4.4/5

The pricing isn’t public

Testilo

5.0/5

5.0/5

 
The pricing isn’t public

Heap

4.2/5

4.3/5

✓ Free plan 

Paid plan - starts at $3600 per year

Perfecto

4.2/5

4.4/5

✓ Free plan 

Paid plan - starts at $83 per month.

Userfeel

4.6/5

4.2/5

✗ No free plan

Your tester – $30/hour or

Userfeel tester – $180/hour

Fullstory

4.4/5

4.3/5

✓ Free plan 

Paid plan - starts at $299 per month

TestComplete

3.9/5

4.0/5

✓ Free plan 

Paid plan - starts at $1210 per year

UXArmy

4.4/5

4.4/5

✓ Free plan 

Paid plan - starts at $59 per month

Trymata

3.3/5

3.1/5

✓ Free plan 

Paid plan - $99 per month

Sauce Labs

4.5/5

4.3/5

✓ Free plan 

Paid plan - starts at $39 per month

1. UXtweak

Understanding how your users interact with your product is crucial for creating a successful user experience. That’s where UXtweak comes in with its comprehensive suite of tools that make user research a breeze.

With UXtweak’s session replay with heatmaps, you can gain insights into your users’ journeys. You can track mouse movements, view device information, and identify areas for improvement. UXtweak also offers features like card sorting, tree testing, surveys, and click testing that lets you gather comprehensive user feedback and identify usability issues.

Applause alternatives

Features

Try these UXtweak’s tools in these demos ⬇️

Try Five Second Testing🔥

Five Second Testing
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Try First Click Testing✅

First Click Testing
Try First Click Testing✅

Pros

  • Recruit testers directly from your website visitors with the help of its Onsite Recruiting Widget.
  • Tap into UXtweak’s massive user panel of over 155 million people to find exactly who you need.
  • It’s advanced analytics and data visualizations make understanding user behavior crystal clear.
  • Thanks to its intuitive interface UXtweak is a breeze to set up.
  • UXtweak’s amazing support team is always there to help you get the most out of the platform.
  • It has a free plan.

Cons

  • Uxtweak only supports 14 languages as of now.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.8/5

Ease of Use – 4.7/5

Quality of Support – 5/5

Pricing & Plans

Alongside the forever free plan, paid plans start at just $59 per month, making UXtweak an affordable way to speed up your product development.

Try #1 Applause alternative!

The only UX research tool you need to create a successful user experience.

Register for free

2. Hotjar

Hotjar is another popular Applause alternative that conducts user testing. With the help of features like heatmaps and session recordings, it helps you gain valuable insight into user behavior.

Applause alternatives

Features

  • Recordings
  • Real-time analytics
  • Heatmaps
  • Text analysis
  • Customizable branding
  • Surveys and polls
  • Feedback
  • Click tracking

Pros

  • Hotjar’s interface is super intuitive.
  • Integrating it takes doesn’t take much time.
  • Hotjar’s customer support is supportive.

Cons

  • Its analysis isn’t robust.
  • The free plan doesn’t include the best features.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.7/5

Ease of Use – 4.6/5

Quality of Support – 4.5/5

Pricing & Plans

The free plan provides 35 daily sessions. The paid plan starts from $39/month.

3. Loop11

Loop11 is another competitor to Applause that lets you test user experiences on websites and mobile/web apps. It’s a cloud-based platform for creating, launching, and managing customized usability tests. They provide a helpful arsenal of tools for user testing.

Applause alternatives

Features

  • Screen activity recording
  • Mobile testing
  • A/B usability testing
  • Heatmaps
  • Prototype testing

Pros

  • It has a pay-as-you-use plan if you don’t feel like committing.
  • Easy-to-use APIs and integrations make it simple to add to existing systems.

Cons

  • It lacks screening questions in surveys.
  • The pricing plans might be a little steep for small companies.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.5/5

Ease of Use – 4.5/5

Quality of Support – 5.0/5

Pricing & Plans

It has a 14-day free trial. The rapid insights plan starts from $199 a month.

4. UserTesting

UserTesting is a leading applause alternative in the user experience (UX) research field. Their extensive global user panel boasts over 1.5 million testers. This gives you access to a diverse pool of participants for your research needs.

Applause alternatives

Features

  • Survey tool
  • Mobile application testing
  • Website testing
  • Prototype testing
  • Tree testing
  • Preference testing
  • 5-second test
  • Card sorting

Pros

  • A huge number of testers.
  • You can leave notes for your teammates to highlight key moments in the screen recordings.

Cons

  • Integration is junky.
  • Many respondents lie about their background.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.5/5

Ease of Use – 4.4/5

Quality of Support – 4.4/5

Pricing & Plans

UserTesting doesn’t publicly show its plans. It usually costs around $30,000 a year.

5. Testlio

Testlio acts as one of the main alternatives to Applause. They provide manual software testing services for online and mobile apps. They cater to businesses seeking both managed and co-managed manual testing services.

Applause alternatives

Features

  • Software testing management
  • Supports parallel execution
  • Test case management
  • Model-based testing
  • Performance testing
  • Automated testing

Pros

  • They are quick to add new features based on demand.
  • The user panel is spread across the globe.

Cons

  • It takes time to set up.
  • It’s not intuitive and takes time to understand the system.

Reviews

These ratings have been compiled from Capterra.

Overall – 5/5

Ease of Use – 5/5

Quality of Support – 5/5

Pricing & Plans

Testlio doesn’t publicly show its plans.

6. Heap

Heap positions itself as a powerful alternative to Applause as it lets organizations go beyond basic metrics and delve deeper into user behavior. Its suite of features includes user behavior analysis, product adoption tracking, and funnel optimization tools.

Applause alternatives

Features

  • Heatmaps
  • Session replay
  • User interaction tracking
  • Funnel optimization
  • Audience targeting
  • Referral tracking
  • Activity tracking
  • Trend analysis
  • Data visualization

Pros

  • The dashboards allow for easy sharing of the data.
  • The customer support team is always eager to help.

Cons

  • A little hard to get a hang of.
  • It’s buggy and slow.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.6/5

Ease of Use – 4.2/5

Quality of Support – 4.3/5

Pricing & Plans

Heap has a forever-free plan and its paid plans start at $3600 per year.

7. Perfecto

Perfecto, previously TestCraft, is a codeless alternative to Applause. Perfecto includes a built-in testing grid, which provides a solid base for running tests across a variety of devices and browsers.

Applause alternatives

Features

  • Heatmaps
  • Model-based testing
  • Supports parallel execution
  • Third-party integrations
  • Performance testing
  • Bug tracking
  • Customizable reports

Pros

  • Has a diverse collection of devices to test on.
  • Cloud access for end-to-end testing from anywhere.

Cons

  • It has a steep learning curve.
  • Falls on the expensive side for smaller companies.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.5/5

Ease of Use – 4.2/5

Quality of Support – 4.4/5

Pricing & Plans

It doesn’t have a free plan. The premium plan starts from $83 per month.

8. Userfeel

Userfeel is a usability testing tool that offers over 150,000 testers that can review your mobile app or website making it a worthy alternative to Applause. Userfeel caters to international projects by supporting testers speaking over 40 different languages.

Applause alternatives

Features

  • A/B Testing
  • Unmoderated user tests
  • Surveys
  • Voice transcription
  • Usability testing
  • Screen activity recording
  • Data visualization

Pros

  • Screener questions allow you to survey only relevant participants.
  • Its user panel speeds up the testing process a lot.

Cons

  • The UI feels a bit clunky.
  • The onboarding process isn’t intuitive.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.6/5

Ease of Use – 4.6/5

Quality of Support – 4.2/5

Pricing & Plans

Userfeel follows a pay-as-you-go pricing model. It costs $30/hour for your testers and $180/hour for their professional testers.

9. FullStory

FullStory is a top Applause competitor that enables teams across industries to study and enhance both online and mobile experiences.

It focuses on digital experience research with deep product data, robust session recording analysis, and collaborative tools. This allows product teams to gain real-time insights into real-world user behavior.

Applause alternatives

Features

  • Session replay
  • Heatmaps
  • Screen recording
  • Click tracking
  • A/B testing
  • Customizable reports
  • Data analysis

Pros

  • The session replay clips are full of details.
  • It can integrate with many different tools like Zendesk, Google Analytics, and so on.

Cons

  • It’s one of the more expensive Applause alternatives.
  • The app is a little laggy because of so many features.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.6/5

Ease of Use – 4.4/5

Quality of Support – 4.3/5

Pricing & Plans

You can give FullStory a try with their free 14-day trial. Their paid plans start from $299/month.

10. TestComplete

SmartBear’s TestComplete supports most desktop, mobile (including iOS and Android), and web platforms. TestComplete provides keyword testing, which allows you to search for and insert actions based on predefined keywords making it a great alternative to Applause.

Applause alternatives

Features

  • Requirements-based testing
  • Parameterized testing
  • Action-word testing
  • Reporting
  • User management
  • Supports parallel execution
  • Version control

Pros

  • Easily integrates with Jira.
  • Easy to learn and use.

Cons

  • The UI is outdated.
  • Many reviews mention compatibility issues across devices.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.0/5

Ease of Use – 3.9/5

Quality of Support – 4.0/5

Pricing & Plans

TestingComplete costs 1210/user per year. It has a free trial.

11. UXarmy

UXArmy is a cloud-based alternative to Applause. It monitors billions of digital interactions and translates them into intelligent suggestions that you can use to boost user experience.

Applause alternatives

Features

  • Moderated testing
  • Unmoderated testing
  • Card sorting
  • Tree testing
  • Customizable branding
  • Reporting

Pros

  • Easy and fast to set up.
  • It has an intuitive UI.

Cons

  • Limited testing options compared to the other tools.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.5/5

Ease of Use – 4.4/5

Quality of Support – 4.4/5

Pricing & Plans

It has a free plan, and the most affordable one starts at $59/month.

12. Trymata

Trymata (formerly TryMyUI) positions itself as yet another valuable alternative to Applause. It offers both unmoderated and moderated testing options, catering to a wider range of testing needs.

Applause alternatives

Features

  • Unmoderated testing
  • Prototype testing
  • Website usability testing
  • Mobile application testing
  • Geotargeting
  • Analytics
  • Surveys

Pros

  • It has a user panel of 500,000 users.

Cons

  • The user interface is outdated.

Reviews

These ratings have been compiled from Capterra.

Overall – 3.7/5

Ease of Use – 3.3/5

Quality of Support – 3.1/5

Pricing & Plans

It has a 14-day free trial, while the paid plans from $99/month.

13. Sauce Labs

Many testing teams utilize the SauceLabs testing grid to run numerous code-based tests at the same time.

SauceLabs also offers Android emulators, iOS simulators, and actual devices for ‘in-the-wild’ testing. These devices may be accessed via a private cloud, making them the last alternative to Applause on our list.

Applause alternatives

Features

  • Requirements-based testing
  • Web testing
  • API testing
  • Benchmarking
  • Testing scripts
  • Cross-browser testing
  • Debugging
  • Supports parallel execution
  • Test performance metrics

Pros

  • Their UI is very intuitive.
  • They take user experience feedback seriously.

Cons

  • They only have devices in the US and EU.

Reviews

These ratings have been compiled from Capterra.

Overall – 4.5/5

Ease of Use – 4.5/5

Quality of Support – 4.3/5

Pricing & Plans

It has a free trial and the paid plan starts from just $39/month.

Try #1 Applause alternative!

The only UX research tool you need to create a successful user experience.

Register for free

What is Applause?

Applause provides real-world feedback about how people are interacting with your app. With the help of an enterprise-grade testing system and its worldwide uTest community composed of freelance digital specialists – the testing teams are tailored to meet your specific requirements.

Applause’s cons (or reasons one might consider switching tools):

👎🏼 It’s not comprehensive: Applause isn’t a comprehensive solution. It requires additional development for full functionality. Users on G2 report needing to build features and functionalities themselves for production use.

👎🏼 Testers’ varying skill levels: Applause’s crowd of testers have varying skill levels and this can add time to the testing process. In-depth testing or uncovering low-level issues might require a more detailed test plan, potentially negating some crowdsourcing benefits. A review on G2 mentioned.

👎🏼 The UI is lacking: Many users on G2 found its user interface lacking and slow.

👎🏼 Limited integrations: Applause fails to integrate with pre-existing workflows and tools. This can create additional work for developers.

Free Applause alternatives

These Applause alternatives provide free options-

  1. UXtweak
  2. Hotjar
  3. Heap
  4. TestComplete
  5. UXarmy
  6. Trymata

Found the best Applause alternative for you?

Unsure which user testing tool is the best fit for you? Exploring free trials and freemium options is a great way to find the perfect fit.

💡 Here’s a helpful tip: make a list of your specific research needs.

Like how UXtweak offers a comprehensive suite of features, including testing tools, card sorting, and a vast user panel. This is perfect for businesses seeking actionable insights to drive growth.

Register for your free account and start testing your results today! 🐝

FAQ: Applause alternatives

What are the best Applause alternatives?

The best Applause alternatives include:

  • UXtweak
  • Hotjar
  • Loop 11
  • UserTesting
  • Testlio
  • Heap
  • Perfecto
  • Userfeel
  • FullStory
  • TestComplete
  • UXarmy
  • Trymata
  •  Sauce Labs.
What are the key features to look for in Applause Question alternative?

Ultimately, it depends on your specific needs and budget. Consider factors like the research methodologies you need (usability testing, session replay, A/B testing, card sorting, etc.) Tailor your choices depending on your needs.

Which Applause alternative offers a free plan?

These Applause alternatives have forever free plans:

  • UXtweak
  • Hotjar
  • Heap
  • TestComplete
  • UXarmy
  • Trymata
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