12 Best Userfeel Alternatives & Competitors in 2024

For people who are not yet familiar with this tool, we have prepared a short Userfeel review for you. However, if you want to evaluate the competitors right away, read along!

12 best Userfeel alternatives:

1. UXtweak
2. UserTesting
3. UserZoom
4. Userlytics
5. Loop11
6. PlaybookUX
7. UXArmy
8. Mouseflow
9. FullStory
10. Maze
11. Userbrain
12. TryMyUI (now Trymata)

In the article below, you will find a comprehensive comparison of the best Userfeel alternatives. For each tool, we evaluated:

• List of features
• Pros and cons
• Pricing

Here is a quick comparison table, to ease the process of choosing the ideal option and save some time for you. We’ve compared each tool’s overall rating, ease of use, quality of support, and price. The table is based solely on the tool’s user ratings from the well-renowned review site Capterra.

1. UXtweak

UXtweak is an all-in-one UX research tool, which offers a variety of great features all in one place. With UXtweak, you can test your websites and web/mobile applications at every stage, from prototype to production, as well as conduct research on information architecture and study user behavior analytics.

This platform is the greatest substitute for Userfeel since it combines all of your demands and more into a single, user-friendly tool.

The easiest way to recruit users is with UXtweak! But why?

Because you have not just one option, but four:

• Using UXtweak’s Onsite Recruiting Widget, which enables you to recruit your actual website visitors – the real users of your product – as research participants
• Choosing users from UXtweak’s User Panel with 155M+ engaged respondents and 2000+ filtering attributes
• Copying the URL to your study and sharing it with anybody you like
• UXtweak’s Own Database – a CRM-like tool for managing your own participants that allows you to store contacts, segment and send automatic email invitations. Powerful tool, for easier project management and continuous testing.

Features:

• Website Usability Testing Tool
• Session Recording with Website Heatmaps (Click, Scroll, Move, Tap)
• Mobile App Usability Testing
• Prototype Testing (Figma, Invision, Axure)
• Tree Testing Tool
• Card Sorting Tool
• Preference Tests
• 5 Second Test
• First Click Test
• Online surveys

Try UXtweak tools in these demos 👇

Try Tree Testing ✅

Tree Testing

Try Website Usability Testing 🔥

Website Testing

Advantages of UXtweak:

• Pleasant UX and easy to use
• Quick set-up
• Great variety of methods and tools
• Advanced analytics that are easy to understand
• Multilingual and diverse panel with strong filtering options

Disadvantages of UXtweak:

• Complex Feature Additions: The platform’s frequent addition of complex features may pose a challenge for some users.
  • UXtweak note: To address this, new tutorial videos are being produced.

Pricing:

• UXtweak offers a free starter plan that gives you unlimited access to all of its tools and has no time limits on research, perfect for smaller projects.
• Additionally, you may choose between a Plus plan, which costs $59 per month, a Business plan for $152 per month, or get a custom quote with the Enterprise plan.

2. UserTesting

One of the original unmoderated testing websites, UserTesting, is still well-known and used, however, it is on the pricier side. Product Insight, Insight Core, and Marketing Insight are their three main offerings.

When combined, these three components can help with practically any type of study.

Features:

1. Website testing
2. Mobile application testing
3. Prototype testing
4. Card sort & Tree test
5. Preference test
6. 5 second test
7. Survey tool
8. 1:1 interviews with testers

Advantages:

• Advanced targeting – Users like the big participant pool’s ability to let them more accurately target the desired study participants.
• Instant customer insights — Thanks to the vast number of comments, you may quickly learn everything about the situation.
• With UserTesting you have also the option to earn money as a tester, like with Userfeel. To become a tester at UserTesting is however easier than at Userfeel.
• Charges for bringing your own participants and not using the user panel.

Disadvantages:

• The biggest and most obvious problem with the site is the abundance of pointless responses. Even while UserTesting has a large tester base, it seems that a sizable chunk of them lack the skills necessary to contribute to worthwhile research. Some test takers are impatient, dishonest, or just appear indifferent, which clouds the overall picture of the evaluation process.
• Reports with issues – some clients claim that UserTesting findings are challenging to understand and assess, making it challenging to quickly synthesize data.
• No free trial

Pricing:

• Upon request. Starting at $30,000/year.

3. UserZoom

UserZoom is a user testing tool that offers product designers useful UX knowledge for online interactions. The platform makes it easier to get customer feedback and insights through surveys, testing, audio, video, and other advanced features.

It provides tools for participant recruitment, usability benchmarking, research on information architecture, dashboard building, and more in addition to usability testing.

Features

• Usability testing (live website/mobile or prototype)
• User Interviews
• Click Testing
• Surveys
• Tree testing & Card sorting tool

Advantages:

• Useful at every step of development and launch, a comprehensive platform with a ton of options for moderated and unmoderated research to gain actionable insights
• Unlimited screening questions and access to quality participants in the user panel
• Automatic video transcription
• Fantastic analytics and reports

Disadvantages:

• Not advised for individuals or small enterprises 
• Pricey plans
• A total newbie may find the platform’s user interface (UI) to be a little confusing and difficult to use
• Even if they are thorough, study guidelines sometimes cause confusion
• There is no free trial

Pricing:

• Pricing is only available upon request. Starting at around $70,000/year.

4. Userlytics

If you look at the Userfeel vs. Userlytics platforms side by side, you can see that Userlytics is another great alternative to Userfeel. They are renowned for their rich feature set and reasonable pricing structure. As its UI is somewhat outdated, it’s a great platform to keep in mind, especially if the tool’s visual aspects aren’t vital to you.

Features

1. Moderated & Unmoderated Usability Testing
2. User Testing for Mobile Apps
3. Prototype testing
4. Card Sorting
5. Tree testing

Advantages:

• You may purchase automatic, multilingual, AI-generated transcriptions of your examinations.
• Multilingual panel: With a big responder base and deep targeting capabilities, you can get in touch with a range of real users from across the world.
• Provides comprehensive reporting on quantitative metrics including time on task, SUS, NPS, and SUPR-Q.

Disadvantages:

• Old-fashioned user interface – their user interface could be changed to be more user-friendly and less dated.
• Several customers claimed that the testing process was a little too slow and had audio issues.
• Reports in PDF format are not accessible.
• There isn’t much data provided by Userlytics on the demographics of the participants.

Pricing:

• Plans – Pricing starts from  $3,500/year, you can choose between Enterprise, Limitless and Custom solution. 
• Free trial/ Freemium – No information available, most likely there is not. 

5. Loop 11

The cloud-based user research platform Loop11 is a good alternative to Userfeel with similar tools and some additional features. It allows you to conduct unmoderated usability tests ( on live websites, mobile/web applications and prototypes) as well as first-click testing and tree testing. 

Features

1. Heat maps and clickstream analysis
2. Testing of live websites or prototypes
3. Benchmarking

Advantages:

• It captures both audio and video, allowing for a more full understanding of user feedback.
• The information it offers regarding your website’s or app’s usability and speed is simple to understand.

Disadvantages:

• The lack of screening makes it impossible to determine whether the survey respondents belong to the intended audience of target users.
• The speed at which some pages load is potentially problematic, according to several users.
• No card sorting tool

Pricing:

• When compared to several other well-known platforms on the market, Loop 11’s cost is relatively high. There is a 14-day free trial available, but only for Enterprise plan
• The Rapid Insights plan’s monthly cost is $199, Pro plan costs $399/month and Enterprise plan costs $599/month.
• There is a 10% discount on all plans when you pay for an annual subscription

6. PlaybookUX 

PlaybookUX – a remote user feedback platform – is another good alternative to Userfeel. It is a cloud-based tool for moderated and unmoderated user testing and allows you to find your target audience easily with their user panel. Marketing, UX, IT teams, and agile teams, are able to observe customer behavior, understand user concerns, and optimize each stage of the customer journey. 

Features:

1. Usability testing (web/mobile)
2. Card sort tool 
3. Tree test tool
4. Surveys

Advantages:

• Allows you to create highlight reels of tester video sessions
• Good collaboration tools 
• Unlimited team seats

Disadvantages:

• The learning curve of the platform is a bit steep
• Analytics could be more in-depth

Pricing:

• Grow Plan Starting from $267/month (annual billing), Scale Plan at $450/month. You can also select a pay-as-you-go option, that starts at $49 for a 15 Minute Unmoderated Session and $99 for a 30 Minute Moderated Session.

7. UXArmy

UXArmy is almost a perfect match as an alternative to Userfeel, although they do offer additional features for information architecture testing on top. It will help you create a great UI and exceptional user experience. This cloud-based analytics platform for digital experiences keeps track of billions of digital interactions and converts these behaviors into intelligent recommendations that anyone can use to improve customer satisfaction, boost revenue, and foster innovation.

Features:

1. Unmoderated testing
2. Moderated testing
3. Tree testing
4. Card sorting

Advantages:

• The platform has an intuitive UI and provides actionable user insights. 
• Fast to set up.

Disadvantages:

• There is no preview option, before sending the tests out.
• Like Userfeel the methods and tools available are not very varied.
• Payment is separate for each tool you use – if you need to use all 4 it might get pricey.

Pricing:

• You pay for the specific tool you choose, not the whole platform. The prices for the tools start from $59/month and go up to $399. You can ask for a custom enterprise solution for unlimited projects.

8. Mouseflow

A user behavior analytics tool like Mouseflow might not be what you would think about as an alternative to a remote user testing service like Usergfeel, however, depending on your need it might fit your goals even better. Make sure your users know how to navigate your product with session replay and track the customer journey and boost conversion rates with funnel analysis. There is also no need for a participant pool, as Mouseflow shows you every single user who visits your digital products. It is ideal for product managers, online marketers, user experience experts, start-ups, small businesses, and large corporations.

Features:

1. Heatmaps
2. Session recordings
3. Analysis of conversion funnels
4. Surveys

Advantages:

• Iframe functionality – which has been praised by many Mouseflow clients
• Intuitive and quick to master
• 15-day free trial on all plans

Disadvantages:

• In some circumstances, graphics on the pages are not visible in heatmaps or recordings, and it can be difficult to modify or block the popup that is usually required for cookie consent.
• No way to select a target audience – it tracks all users.

Pricing:

• A monthly limitation of 500 recordings applies to the free plan offered by Mouseflow. Paid plans range from €31-€399 per month (annual billing) or you can ask for a custom enterprise quote.

9. Fullstory

Similar to Mouseflow, Fullstory helps improve customer experiences and meet business goals. It enables users to monitor and assess each customer’s activity. Every action, including page changes and clicks, is immediately recorded. While not a traditional usability platform like Userfell, it nevertheless offers a good comprehensive suite to explore how your users behave.

Features:

1. Journey Mapping
2. Heatmap Feature
3. Session Replays
4. Click Testing
5. User Segments

Advantages:

• Even beginners can use it effortlessly.
• The new function enables users to locate critical experience insights quickly.

Disadvantages:

• It can be challenging to set up segments.
• A complete understanding of the product could take some time.

Pricing:

• You need to get in touch with FullStory if you’re interested in learning more about the whole price list.

10. Maze

Maze is a tool for continuous product research that enables product teams to actively gather and evaluate user insights. It enables you to import a current prototype from the design program you use because it is fully integrated with Adobe XD, Figma, InVision, Marvel, or Sketch.

Features:

1. Usability testing (Only websites and prototypes)
2. Survey
3. 5 Second Testing
4. Card Sorting
5. Tree testing
6. Interviews

Advantages:

• It provides researchers and participants with a pleasant user experience, and collaborating is simple.
• Enables you to communicate with users and get information from them as if you were face-to-face.

Disadvantages:

• No mobile usability testing
• Only applicable to lightweight prototypes
• Problems with participant credits’ purchase and use

Pricing:

• Maze has a free version with limits of 1 active project per month and up to 7 blocks. The paid plans start at $99 per month if you pay annually.

11. Userbrain

A cloud-based tool called Userbrain assists companies in streamlining user testing procedures so they may learn more about how well their websites, applications, and services are performing. Managers can use the platform to gather and examine consumer comments, film videos, and capture screens.

Features:

1. Moderated usability testing 
2. Unmoderated usability testing 
3. Prototype testing

Advantages:

• Userbrain is simple to install and use, and it provides test results practically instantly. 
• Customizing the tests is effortless and flexible to your needs. They have many types of questions to choose from, and customizing existing templates is easy.

Disadvantages:

• More than enough clients are dissatisfied with Userbrain’s testers’ quality. Some claim that it’s more of a hit-or-miss process, which doesn’t sound all that promising.
• The filters for the results are not flexible enough.

Pricing:

• Userbrain has a free trial. Paid plans range from €79/month to €659/month depending on your needs.

12. TryMyUI (Trymata)

A California-based startup called TryMyUI (formerly Trymata) offers software that aids companies in doing UX research. The solution includes two distinct tools: one for platform analysis and the other for usability testing (unmoderated tests).

TryMyUI Features:

1. Moderated & unmoderated tests
2. First impression testing
3. Qualitative analysis
4. Session recordings

Advantages:

• The updated UI looks much more pleasant than the old one.
• 500K+ user panel to reruit from.

Disadvantages:

• No free plan.
• The support’s availability and the actual ability to help is quite lacking according to multiple users on the review site Capterra.

Pricing:

• TryMyUI doesn’t have a free plan, but you can request a demo. Prices for usability testing start at $333 per month.

💡Tip: If that is outside of your budget, take a look at TryMyUI alternatives.

What is Userfeel?

Userfeel is a remote usability testing platform, which offers around 150,000 testers speaking 40 different languages that will visit your website or mobile app and evaluate it in the scenario you’ll design. You will receive a responses along with video recordings of participants completing your tasks and their remarks.

If a tester is puzzled or experiencing problems with the task you set, you will be able to hear them express their difficulty and clarify the problems they are having with navigating your product.

You may test your website using Userfeel without any subscription on a pay-as-you-go basis. Simply pay 60€ for each tester. Alternatively, you can pay 30€ for each tester you bring.

Is Userfeel worth it?

✅ Pros of Userfeel

• A simple tool that offers tools for both moderated and unmoderated usability testing (on a website or mobile app)
• 40 languages are available
• Audio transcriptions

❌ Cons of Userfeel

• Limited testing methods available
• No subscription plans – pay-as-you-go option might get pricey with large-scale testing
• Targeting options of the user panel are somewhat lacking according to users on Capterra – Hard to find users that fit your target audience

Userfeel is an excellent place to start if you are the owner of a website or app that you have never tested before or if you are not particularly familiar with UX. However, we advise using one of the 12 Userfeel alternatives listed above if you’re seeking a greater variety of capabilities or want to perform more complex tests.

Userfeel review

These Userfeel reviews are based on the information by Capterra:

• Overall Score – 4.6/5 
• Ease of Use – 4.6/5
• Customer Service – 4.2/5 
• Value for money – 4.5/5

Did you find your Userfeel alternative?

Now that you’ve finished this article hopefully, your options are more clear to you. There are a lot of tools on the market to consider however we hope you found your perfect Userfeel alternative.

If UXtweak made your top list, we are ecstatic. Try it out for free! Register at UXtweak and start creating your studies today. Good luck.