Key takeaways
🛠️ UXArmy offers a range of tools for user research, including usability testing, card sorting, surveys, and prototype creation, making it useful for various stages of product development.
💰 Pricing plans include a free Starter Plan, a $99/month Essential Plan, and a custom-priced Organization Plan for teams, with discounts available for annual payments.
🚀UXtweak might be a better option for those seeking a platform with the same features as UXArmy, plus more. It offers better participants, strong analytics, and additional features, making it a powerful choice.
What is UXArmy?
UXArmy is a cloud-based platform for remote user research, offering usability testing and automated respondent recruitment.
Main UXArmy features
UXArmy offers tools for UX research, including card sorting, usability testing, surveys, prototype creation, heatmaps, screen recordings, and data import/export for streamlined research.
Quick answer: how much does UXArmy cost?
UXArmy costs differ depending on the plan you choose. There is the Starter Plan (free), the Essential Plan ($99/month), and the Organization Plan (custom pricing based on team needs).
UXArmy pricing plans
Starter plan (free)
Free for basic usage, allowing you to conduct unmoderated research with self-sourced participants. It includes 20 platform credits per month, which can be used for up to 10 Figma usability tests, or a mix of other tests like card sorting and surveys. Additional features like heatmaps and path analysis are included in the free plan.
Essential plan ($99/month)
At $99 per month, this plan offers more advanced features with 100 platform credits per month, enabling up to 20 usability tests or 10 moderated research sessions. It also includes screen and video recordings, AI and sentiment analysis, and additional tools such as mobile app testing, user interviews, and prototype testing. The plan also offers priority support, access to shared workspaces, and team management tools.
Organization plan (custom pricing)
Custom pricing tailored for teams with specific needs. This plan includes unlimited studies and custom platform credits, providing access to all UXArmy products and features. It also offers personalized onboarding, on-demand participant recruitment, and additional tools to streamline research across teams.
Did you know that…?
UXArmy is not as widely recognized in the UX community as some other platforms. If you’ve ever used UXArmy, feel free to share your experience in the comments or on the discussion thread – we’d love to hear your thoughts!
UXArmy discounts
UXArmy offers a 17% discount on the Essential Plan when you choose the yearly payment option, reducing the cost to $990 per year (or $83 per month), compared to the normal price of $1188 per year.
What do users say about UXArmy?
UXArmy is praised for being an intuitive and user-friendly tool, making research easier and test creation simpler. The platform is highly regarded for its ability to provide real-time information and an efficient recruitment process that helps gather valuable insights from diverse participants.
👌 “UXArmy is an effective and efficient tool for our research – intuitive and easy to use, making test creation and management simpler, with fast results.”
On the other hand, some users have pointed out a few drawbacks of UXArmy. While some find it intuitive, others have experienced usability challenges that can disrupt workflow, limited display features, and mandatory personal information collection that may feel uncomfortable. Additionally, the quality of testers can be inconsistent, with some providing less detailed feedback, and the automatic transcription of videos is not always accurate, leading to misunderstandings.
👎 “Limitations in display features, mandatory personal information collection that may feel uncomfortable, and pricing that might be high for small businesses.”
The best UXArmy alternative – UXtweak
UXtweak is an all-in-one user research platform that helps businesses collect valuable insights throughout the development cycle, from concept to final product. With features like prototype testing, card sorting, session recordings, live interviews, and first-click testing, it’s an ideal choice for UX researchers, marketers, and developers seeking intuitive and budget-friendly tools.
What do users say about UXtweak?
Users of UXtweak appreciate ours comprehensive analytical outputs, including detailed reports, heatmaps, session replays, and in-depth study audits. Here’s what was said about us:
👌 What do you like best about UXtweak?
I liked the analytics and all the different data you can get from them. It’s not just the recordings of sessions. There are profiles for each participants, task completion rates, lostness metric and overal usability score. You can see exactly where visitors click the wrong thing, the time it takes them to complete your tasks, and can understand how and why they got confused if so.
👎 What do you dislike about UXtweak?
Didn’t have any big problems with it, the setup process definitely got a learning curve but they provide tips that guide you through it, so it’s no big deal.
Tips from UXtweak
UXtweak provides helpful inline guides for setting up their tools, making it easy for users to get started and navigate through the platform effectively. Here’s an example of how the platform works:
Final Decision: Is UXArmy worth it?
While UXArmy offers a range of useful tools for user research, such as usability testing, card sorting, and surveys, it faces some limitations, including usability challenges, inconsistent tester quality, and limited display features.
UXtweak might be a better alternative if you’re looking for a platform that offers the same features as UXArmy, plus more. It benefits from a strong user panel, providing better participants, along with comprehensive analytics and a wide range of additional features. Despite a steeper learning curve, it offers plenty of resources to guide you. If you’re looking for a tool with powerful insights and high-quality participants, UXtweak could be the better choice.
