As a business, quality data is essential for all the decisions you make. And survey software helps you acquire that data. Software that can send out survey questions, gather and store the responses, and analyze them to uncover patterns to make informed business decisions.
Pollfish is such a DIY survey program that’s been making waves doing just that. However, it’s also failing to satisfy many customers as well.
Today, we’ll explain the Pollfish’s shortcomings and provide several Pollfish alternatives to meet your needs.
Let’s get started 🤩
13 Best Pollfish alternatives
- UXtweak
- Zoho Forms
- ProProfs Survey Maker
- SurveyMonkey
- Survs
- Google Forms
- QuestionPro
- Qualtrics
- Microsoft Forms
- InMoment
- SurveySparrow
- Cognito Forms
- GetFeedback
For each Pollfish competitor, we evaluated:
- Features
- Pros & cons
- User reviews
- Pricing
⬇️ Below is a complete overview of each tool’s reviews:
Rating | Ease of Use | Quality of Support | Pricing | |
UXtweak | 4.7/5 | 5.0/5 | ✓ Free plan Plus plan - $59 per month | |
Zoho Forms | 4.6/5 | 4.4/5 | ✓ Free plan Paid plan - $12 per month | |
ProProfs Survey Maker | 4.8/5 | 4.5/5 | ✓ Free plan Paid plan - $19 per month | |
SurveyMonkey | 4.6/5 | 4.4/5 | ✓ Free plan Paid plan - $25 per month | |
Survs | 5.0/5 | 5.0/5 | ✓ Free plan Paid plan - €19 per month | |
Google Forms | 4.7/5 | 4.3/5 | Is completely free | |
QuestionPro | 4.6/5 | 4.8/5 | ✓ Free plan Paid plan starts at $99 per month | |
Qulatrics | 4.3/5 | 4.4/5 | The pricing isn’t made public | |
Microsoft Forms | 4.6/5 | 4.2/5 | Is completely free | |
InMoment | 4.2/5 | 4.8/5 | The pricing isn’t public | |
SurveySparrow | 4.4/5 | 4.4/5 | ✓ Free plan Paid plan - $79 per month | |
Cognito Forms | 4.5/5 | 4.4/5 | ✓ Free plan Paid plan - $15 per month | |
GetFeedback | 4.7/5 | 4.5/5 | Its pricing isn’t public |
1. UXtweak
UXtweak is the best Pollfish alternative you can find. It’s suitable for businesses of all sizes.
Want to target specific groups? Easy. Need to collect responses across different platforms? Done. You can even record user sessions, customize branding, and measure Net Promoter Score (NPS). Plus, skip logic ensures you only ask relevant questions.
UXtweak can collect, extract, and analyze user insights from survey data to help you gain insight into your target consumer’s behavior.
Features
- Surveys and polls
- Customizable branding
- NPS survey option
- Screener question
- Conditional logic
- Mobile app usability testing
- Website usability testing tool
- First click test
- Preference tests
- Competitive usability testing
- Card sorting tool
- 5 second test
- Tree testing tool
Try UXtweak’s survey tool in these demos ⬇️
Pros
- The onsite recruitment widget can transform your visitors into survey participants.
- Use conditional logic to tailor only relevant questions in the survey.
- The user panel can help you recruit participants who match your target audience.
- NPS survey helps you gauge customer sentiment.
- Automatically save all survey responses in the database for future use.
- You can trim out unnecessary people with the help of screener questions.
- It offers a free plan.
Cons
- Uxtweak only supports 14 languages as of now.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.8/5
Ease of Use – 4.7/5
Quality of Support – 5/5
Pricing & Plans
UXtweak has a free plan that lets you explore all its features, For small companies and researchers, its paid plan starts at 59 per month.
2. Zoho Forms
Zoho Forms lets you design, distribute, and evaluate surveys online. It has over 200 templates, themes, skip logic, international support, and integrations with Zoho CRM. The list keeps going on and on.
Zoho Forms integrates well with other Zoho services but not with third-party apps. This makes it inconvenient if you aren’t already a part of the Zoho ecosystem.
Features
- Mobile-only forms
- Survey templates
- Online survey builder
- Survey workflow automation
- Survey reports
- Field encryptions
- Analytics
- Sharing options
Pros
- Zoho Forms has collaborative editing and report sharing to assist your team in making and analyzing surveys.
- It has extensive branding options.
- The surveys are easily sharable over multiple channels.
Cons
- The free plan limits the number of surveys and responses.
- It doesn’t have many external integration options.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.5/5
Ease of Use – 4.6/5
Quality of Support – 4.4/5
Pricing & Plans
Zoho Forms lets you start for free and if you need more features, its paid plans start from $12 per month.
3. ProProfs Survey Maker
ProProfs Survey Maker is another popular competitor to Pollfish that’s been on the rise recently. It lets you build personalized email surveys.
With over 100 ready-made forms, you can gather data aligned with your goals.
Features
- Multi-channel survey sharing
- Integrations
- NPS Surveys
- Real-time reporting
- Data analytics
- Branching and skip logic
- Automatic reminders
Pros
- The UI is easy to navigate through.
- Offers different types of questions like checkboxes, multiple-types, rating scales, star rating, etc.
Cons
- The free plan limits you to one user.
- It has a steep learning curve.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.9/5
Ease of Use – 4.8/5
Quality of Support – 4.5/5
Pricing & Plans
It has a 15-day free trial. Paid plans start at $19/month.
4. SurveyMonkey
SurveyMonkey is a popular SaaS survey platform that was created in 1999. It allows users to create surveys and polls for their target audience. The platform is easy to distribute, and the results can be easily exported.
Despite having many features, the UI is simple to use.
Features
- Single-page survey
- Changes to live survey
- Cross-channel distribution
- Matrix questions
- Question bank
- Progression bar
- Visualizations
- Data analytics tools
- Question design help
Pros
- SurveyMonkey Audience has millions of users to match your target customer demographic.
- You can easily export your survey results in several formats ( CSV, Excel, PDF, etc) for further analysis.
Cons
- The low-tier plans offer very limited features.
- Setting up logic can be tricky.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.6/5
Ease of Use – 4.6/5
Quality of Support – 4.4/5
Pricing & Plans
SurveyMonkey’s free plan has limited features, and its paid plans start at $25 monthly.
5. Survs
Survs, as a Pollfish alternative, helps boost team cooperation. It lets you create different accounts and set permissions for your team.
It has a revision tracking or version history feature, allowing teams to track real-time survey changes. This is very helpful when multiple people are involved.
Features
- Create surveys
- Multiple question types
- Skip logic
- Customizable themes
- Piping
- Multiple language options
- Data exporting
Pros
- You can create roles to control who can access and operate the data.
- Easily distribute the survey over multiple social media channels.
Cons
- The free plan only allows 50 answers per survey.
- Customer support doesn’t have live chat.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4/5
Ease of Use – 5/5
Quality of Support – 5/5
Pricing & Plans
Survs has a free plan. Their basic plan starts at just €19 per month.
6. Google Forms
Google Forms is one of the easiest Pollfish alternatives out there. You can quickly design forms, surveys, and questionnaires with various questions.
Google Forms is especially useful for small and medium-sized companies who want to cut costs while benefiting from strong data collecting and analytics features.
Features
- Online survey building
- Easy sharing
- Templates and customization options
- Simple visualization
- Survey analyses
- Survey reporting
- Real-time collaboration
Pros
- Google Forms allows you to collect infinite responses, essential for scaling companies.
- You can easily export your response to Google Spreadsheet, which makes it available for analysis whenever needed.
- You can easily create charts and graphs to present and analyze survey results easily.
Cons
- Basic response analysis.
- Limited customization options.
- Limited branching and logic.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.7/5
Ease of Use – 4.7/5
Quality of Support – 4.3/5
Pricing & Plans
Google Forms is a completely free Pollfish alternative.
7. QuestionPro
QuestionPro is a straightforward survey maker that is known to be user-friendly. When constructing surveys, users have the option of applying different types of questions, conditional logic, and personalized branding.
Features
- Multiple survey channels
- Realtime edit
- Shareable dashboard reports
- Survey analyses
- Customizable thank you page
- Data exporting
- Conditional logic
Pros
- There is no limit to the number of questions users can include in a survey.
- You can create 360-degree feedback surveys, which gather comprehensive feedback from multiple sources
Cons
- Steep learning curve.
- It has limited integration options.
Reviews
Overall – 4.8/5
Ease of Use – 4.6/5
Quality of Support – 4.8/5
Pricing & plans
QuestionPro has 4 plans, including a free plan for up to 200 surveys. The cheapest plan starts from $83 per month.
8. Qualtrics
Qualtrics is famous among enterprises for company feedback management.
It enables you to create various surveys and feedback forms large businesses use, including employee engagement surveys, market research questionnaires, client happiness surveys, etc.
Features
- Multi-channel survey distribution
- 360° feedback surveys
- Multiple survey types
- Raw data exports
- Intent-based solutions
- Survey analytics
- Reporting dashboard
- Bulk edit mode
- NLP
Pros
- Innovative research facilities like predictive analytics and idea testing.
- Detailed reports to track your brand’s reputation and assist you in understanding your consumers.
Cons
- It’s on the pricier side.
- Its numerous features might be intimidating for small companies.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.7/5
Ease of Use – 4.3/5
Quality of Support – 4.4/5
Pricing & Plans
Qualtrics does not provide free plans, and its price is not public. The premium plan is available upon request.
9. Microsoft Forms
A Microsoft account allows you to use Microsoft Forms, much like how a Google account lets you use Google Forms. So, regarding functionalities, there is little difference between Microsoft and Google Forms. However, regarding analytics, Microsoft takes the lead due to Excel.
Using Microsoft Forms, you can analyze the gathered answers in Excel to get extensive statistics and work with them to identify a meaningful trend. Powerful analytics aid decision-making, and we’d call this a solid Pollfish alternative.
Features
- Online survey building
- Survey analyses
- Advanced survey reporting
- Conditional logic
- Multichannel sharing
Pros
- Easily conduct anonymous reviews.
- Once the survey is completed, you may send a personalized message to establish rapport and gain their loyalty.
- Built-in reporting and analytics tools allow you to examine answers in real time and produce charts/graphs for data analysis in Excel.
Cons
- Not ideal for sophisticated forms or surveys with advanced questions or data analysis.
- Surveys and quizzes can’t integrate customized CSS or HTML.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.6/5
Ease of Use – 4.6/5
Quality of Support – 4.2/5
Pricing & Plans
Microsoft Froms is the second completely free Pollfish alternative.
10. InMoment
InMoment is a unique Pollfish alternative that enables organizations to use customer feedback as a significant motivator of success. This app provides data collecting and a comprehensive set of tools such as surveys, CX design, advanced analytics, text, and video analysis.
Features
- Customizable forms
- Activity dashboard
- Customizable branding
- Real-Time Analytics
- Integration
- NPS survey
- Video transcription
- Customizable reports
Pros
- It has anonymous employee feedback that allows you to share workplace insights with managers.
- Centralize all your customer experience data in one convenient hub for comprehensive analysis and action.
Cons
- Customizing surveys requires a lot of hassle.
- The dashboard is overwhelming or challenging to navigate efficiently.
- Aside from the core features, users find other features lacking.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.5/5
Ease of Use – 4.2/5
Quality of Support – 4.8/5
Pricing & Plans
InMoment no longer publicly shows its pricing.
11. SurveySparrow
If you’re searching for a Pollfish alternative that allows you to create conversational surveys, consider SurveySparrow.
Its conversational survey style is similar to a chat interface, making it engaging and easy for respondents to interact with. This leads to increased response rates.
Features
- Conversational Surveys
- Drag-and-drop interface
- Dashboards
- Customer engagement surveys
- Answer piping
- Ticket management system
Pros
- 360-degree feedback solution enables you to conduct performance evaluations, personalize employee reports, and boost productivity.
- Customize your survey to feel more conversational.
- Case management allows you to categorize and manage unfavorable remarks, avoiding turnover.
Cons
- The free plan has limited features.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.4/5
Ease of Use – 4.4/5
Quality of Support – 4.4/5
Pricing & Plans
The premium plan starts at $79 per month. It also offers a free plan.
12. Cognito Forms
Security is indispensable in surveys. And that is where, the Pollfish alternative, Cognito Forms can help.
Cognito Forms supports advanced encryptions and is always viewed over HTTPS when in use. It also encrypts delicate information at rest with AES encryption, preventing it from being sent via email or other insecure means.
Features
- Web forms
- Electronic signature
- Archiving
- SSL security
- Third-party integrations
Pros
- Ensures compliance with industry regulations, including GDPR, HIPAA, and WCAG 2.0.
- Uses data masking to conceal sensitive information like social security and credit card numbers.
Cons
- Advanced functions require subscriptions.
- There’s no search function, making locating certain information hard.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.6/5
Ease of Use – 4.5/5
Quality of Support – 4.4/5
Pricing & Plans
There’s a free plan, and the premium subscription starts at $15 monthly.
13. GetFeedback
GetFeedback is a Pollfish alternative that collects and assesses feedback at crucial moments in the user experience. It also allows you to create personalized survey questions to suit particular demographics, giving you valuable data to improve the customer experience.
Features
- Survey builder
- Reporting
- Integration
- Customization options
- Survey templates
- Analytics
Pros
- You can quickly create visually appealing surveys.
- It can easily integrate with existing software.
Cons
- It doesn’t have advanced logic functions.
- It lacks in-depth visualizations.
Reviews
The ratings below are solely based on the tool’s reviews from Capterra.
Overall – 4.7/5
Ease of Use – 4.7/5
Quality of Support – 4.5/5
Pricing & Plans
GetFeedback doesn’t publicly show its pricing.
What is Pollfish?
Pollfish collects answers using organic sampling. They call their approach Random Device Engagement (RDE) based on organic sampling. They have a pool of mobile users who can participate in a survey in exchange for incentives.
This might sound interesting, but there are obvious flaws. These flaws have forced firms to explore Pollfish alternatives.
Pollfish cons (or reasons one might consider switching tools)
🔴 Doesn’t do the full service: Pollfish does market research with a sample of mobile users. That’s it. Your team must choose the various criteria and demographics on their website, including market research.
Aside from market research, you will not find a compelling reason to continue utilizing their software. They don’t provide NPS scores, offline surveys, 360-degree employee feedback, or additional features.
🔴 The problem with incentives: Their incentive-based survey advertising for data collection is inherently problematic. You don’t know how quickly someone completes a survey since all they care about is the prize at the end.
Furthermore, you learn nothing about a respondent other than their age and gender. The same user can do a survey numerous times to receive more rewards.
So, even if Pollfish has layers to assure data validity, it’s still a huge chance to take.
🔴 Inconsistent customer service: Pollfish’s customer care team’s expertise has been described as rough by several users (Capterra). Typically, their support personnel did not understand integration choices with various survey builders and software.
In times of necessity, they delayed providing a specific remedy.
🔴 Becomes expensive fast: When a few extra demographic parameters are added to Pollfish, the cost of market research quickly rises. To be honest, their cost is already quite high with just the basic plan costing $95/month with just the most basic features, and it increases much more with more features.
Not a software choice for firms with a set survey budget.
🔴 Lack of media: There is no way to attach media to surveys, which presents a challenge for users who want to create visually appealing questions.
🔴 Bot issue: Users believe that bots can respond to surveys, reducing the data’s reliability and quality. (Capterra)
However, since companies increasingly rely on real-time surveys and rapid results, there is a continuing demand for Pollfish alternatives and rivals who provide more than ordinary surveys.
Free Pollfish alternatives
These Pollfish alternatives provide free options:
- UXtweak
- Zoho Forms
- ProProfs Survey Maker
- SurveyMonkey
- Survs
- Google Forms
- QuestionPro
- Microsoft Forms
- SurveySparrow
- Cognito Forms
Found the best Pollfish alternative for you?
Finally, the best option is determined by your particular needs. Do you want advanced data analysis or the budget option? To make the choice, you must first understand what you need. However, you shouldn’t hesitate to take advantage of free samples.
UXtweak allows you to effortlessly convert your website visitors into survey participants and generate a database with all of the replies you collect.
🐝 UXtweak will help you with this transition. Register for your free account and give it a shot!
