Key takeaways
🚨 UXarmy lacks many of the advanced features that modern UX research teams need to run effective and scalable studies.
🤸🏻♂️ Its limited flexibility and poor scalability make UXarmy less suitable for larger teams or complex projects.
🔎 Users report that UXarmy’s usability and support fall short compared to leading alternatives on the market.
🍯 Many alternatives now offer more value for the same or lower price, making UXarmy a less competitive option.
🐝 UXtweak is the best all-in-one alternative to UXarmy, offering a powerful, user-friendly platform with top-tier features and support.
Picking the right tool to do this can be confusing. Even popular options, like UXarmy, might not be your best choice.
But don’t worry! This article will explore 13 great UXarmy alternatives.
This list will give you a variety of top choices for your specific needs. Whether you’re looking for an affordable solution, a suite with comprehensive features, or something in between, this guide will help you pick the right option.
13 Best UXarmy alternatives and competitors
We compiled a list of 13 best UXarmy alternatives and competitors to help you pick the best usability testing option.
- UXtweak
- Heap
- Google Analytics
- Lookback
- Userlytics
- Lyssna
- UserTesting
- PlaybookUX
- Loop11
- Optimal Workshop
- WatchThemLive
- Microsoft Clarity
- Userbrain
For each UXarmy alternative, we evaluated:
- Features
- Pros & cons
- User reviews
- Pricing
📋 Below you can find a comparison table of UXarmy alternatives and their reviews retrieved from Capterra:
Rating | Ease of Use | Quality of Support | Pricing | |
UXtweak | 4.8/5 | 4.7/5 | 5.0/5 | ✓ Free plan Paid plan – starts at $92 per month |
Heap | 4.6/5 | 4.2/5 | 4.3/5 | ✓ Free plan Paid plan – starts at $3600 per year |
Google Analytics | 4.7/5 | 4.1/5 | 4.1/5 | It’s forever free |
Lookback | 3.4/5 | 3.6/5 | 2.2/5 | ✓ Has a 2-month free trial Paid plan – starts at $29.90 per month per 10 sessions |
Userlytics | 4.7/5 | 4.6/5 | 4.9/5 | ✗ No free plan Paid plan – starts at $3500 per year |
Lyssna | 4.7/5 | 4.7/5 | 4.9/5 | ✓ Free plan Paid plan – starts at $75 per month |
UserTesting | 4.5/5 | 4.4/5 | 4.4/5 | Pricing is viewable upon request |
PlaybookUX | 5.0/5 | 5.0/5 | 5.0/5 | ✗ No free plan Paid plan – starts at $450 per month |
Loop11 | 4.5/5 | 4.5/5 | 5.0/5 | ✓ Free plan Paid plan – starts at $199 per month |
Optimal Workshop | 4.5/5 | 4.0/5 | 5.0/5 | Paid plan – starts at $199 per month – billed only annually |
WatchThemLive | 4.5/5 | 5.0/5 | 4.5/5 | ✓ Free plan Paid plan – starts at $29 per month |
Microsoft Clarity | 4.8/5 | 4.7/5 | 4.5/5 | It’s forever free |
Userbrain | 4.3/5 | 4.6/5 | 4.7/5 | ✓ Free plan Paid plan – starts at $99 per month |
1. UXtweak
Our recommended alternative to UXarmy aims to simplify user research by offering a variety of tools in one convenient platform.
UXtweak utilizes heatmaps to pinpoint exactly where users click on your website or app. With session recordings, you can watch actual recordings of users navigating your site, so you can see exactly how they interact with your product.
It also offers features like surveys, click tests, tree testing, and card sorting. These tools allow you to collect direct feedback from users and identify any usability issues they might be facing.
Features
- Session replay & heatmaps tool
- Mobile app testing
- Website usability testing
- Prototype testing tool
- Surveys and polls
- 5 second test
- First click testing
- Card Sorting
- Tree Testing
- Preference testing
Try UXtweak’s session recording and usability testing in these demos! 🔽
Pros
- With UXtweak, you eliminate the need for external recruiting services with its built-in Onsite Recruiting Widget.
- Its easy-to-use user interface (UI) makes setting up a breeze.
- It analyzes complex user data and presents it in easy-to-understand visuals.
- UXtweak offers access to a massive user panel with over 155 million potential participants.
- You can build your own database of testers and easily manage their participation in future studies.
- Their customer support team is always available.
- Free plan available.
Cons
- As of now, UXtweak only supports 14 languages.
Reviews
The ratings for this app are from Capterra.
Overall – 4.8/5
Ease of Use – 4.7/5
Quality of Support – 5/5
UXtweak pricing & plans
Free Plan (€0/month) – A great way to experiment with UX research tools at no cost. Includes access to all tools, 15 responses/month, 1 active study, and 14-day access to results.
Business Plan (€92/month, billed annually) – Ideal for teams that require essential UX research tools and features for their projects. Includes 50 responses/month (upgradable), 1 active study (upgradable), unlimited tasks per study, 12-month data retention, reports and video exports.
Custom Plan (Pricing upon request) – Tailored for organizations with advanced research needs, providing unlimited active studies, customizable responses, live interviews, access to a global user panel and much more.
2. Heap
Heap goes beyond basic clicks and pageviews to show you the bigger picture of user behavior. With this UXarmy alternative, you can see things like how users navigate your site, which features they use the most, and where they might be getting stuck.
Features
- Funnel optimization
- Session replay
- User interaction tracking
- Heatmaps
- Referral tracking
- Trend analysis
- Activity tracking
- Audience targeting
- Data visualization
Pros
- You can easily share the data you collect with their dashboards.
- Their customer support team is always available.
Cons
- Heap might take some time to get comfortable using.
- Some users have reported that Heap can be slow or buggy at times.
Reviews
The ratings for this app are from Capterra.
Overall – 4.6/5
Ease of Use – 4.2/5
Quality of Support – 4.3/5
Pricing & Plans
Heap offers a free plan that lets you get started. They also have paid plans that start at $3600 per year.
3. Google Analytics
Google Analytics is yet another powerful tool for understanding your website or app users. It uses machine learning to track how people engage with your content and identify patterns in their behavior. This can help you find trends that indicate users who might be more likely to spend money.
Features
- Heatmaps
- Data collection and management
- Advanced-data governance
- Session recordings
- Analytics
- Automation
- Explorations
- Advertising workspace
- Reporting
Pros
- It can show you which content is most popular with paying customers and which pages lead to the most conversions.
- It’s completely free.
- Because it’s by Google, it easily integrates with lots of apps.
Cons
- It lacks many advanced features that other alternatives on this list have.
- More of a traffic analysis tool than a behavior analysis one.
Reviews
The ratings for this app are from Capterra.
Overall – 4.7/5
Ease of Use – 4.1/5
Quality of Support – 4.1/5
Pricing & Plans
It’s completely free.
4. Lookback
Lookback is the best when you already have a team of testers. You can conduct moderated and remote unmoderated tests and interviews with your participants with this UXarmy alternative. Their moderated testing allows you to interact with the users and observe their reactions while they use your product.
Features
- Moderated testing
- Screen recording
- Prototype testing
- Unmoderated testing
- Live sharing
- Analytics
- Usability testing
Pros
- It lets your whole team watch the recordings and take notes together.
- You can even share the testing session live so everyone can see it happening in real-time.
Cons
- Since it lacks a user panel, you must bring your own testers.
- No free plan.
Reviews
The ratings for this app are from Capterra.
Overall – 3.4/5
Ease of Use – 3.6/5
Quality of Support –2.2/5
Pricing & Plans
A 2-month free trial is available.
Freelance plan – $299 per year
Team plan – $1782 per year
Insights hub – $4122 per year
Enterprise plan – $18150 per year
5. Userlytics
Although Userlytics looks a bit outdated its range of features still makes it a worthwhile UXarmy alternative. They can also help you find participants for your tests. its app prototype testing services are also noteworthy.
Features
- Mobile app testing
- Unmoderated testing
- Screen recording
- Website usability testing
- Prototype testing
- Tree testing
- Card sorting
- Moderated testing
- Sentiment analysis
Pros
- It has a 1M+ user panel.
- You can get AI transcriptions on the recordings.
Cons
- Their interface is outdated and it’s difficult to use.
- It doesn’t have any free plans.
Reviews
The ratings for this app are from Capterra.
Overall – 4.7/5
Ease of Use – 4.6/5
Quality of Support – 4.9/5
Pricing & Plans
It lacks free plans and the paid plans start from $3500 per year.
6. Lyssna (formerly UsabilityHub)
Lyssna is a good option for understanding customer satisfaction and getting practical feedback. They offer various tests, like prototype testing, first impression tests, and surveys or polls to help understand your users better.
Features
- Survey
- Conditional logic
- 5 second test
- Preference testing
- Unmoderated testing
- Third-party integrations
- First click testing
- Prototype testing
Pros
- It’s easy to use.
- They have a 340K+ user panel.
Cons
- Can’t conduct live tests.
- It doesn’t have Likert scale questions.
Reviews
The ratings for this app are from Capterra.
Overall – 4.7/5
Ease of Use – 4.7/5
Quality of Support – 4.9/5
Pricing & Plans
It has a free plan available.
Basic plan – $75 per month
Pro plan – $175 per month
Enterprise plan – custom pricing
💡 Pro Tip
Check out our article about top user testing platforms.
7. UserTesting
UserTesting is a well-known UXarmy alternative popular for its large and targeted pool of testers. This means they have a lot of people you can recruit to participate in your user tests. They have over 1.5 million testers from all over the world, giving you access to a wide variety of participants to fit your specific research needs.
Features
- Prototype testing
- Survey tool
- Website testing
- Mobile application testing
- Card sorting
- Preference testing
- Tree testing
- 5-second test
Pros
- A large pool of testers.
- You can leave comments and notes for your team directly on the recordings, highlighting important moments for discussion.
Cons
- Some testers lie about their background while applying for tests.
- It has a steep learning curve.
Reviews
The ratings for this app are from Capterra.
Overall – 4.5/5
Ease of Use – 4.4/5
Quality of Support – 4.4/5
Pricing & Plans
Its plans aren’t publicly available.
8. PlaybookUX
Playbook UX is another alternative to UserTestingthat lets you conduct both moderated and unmoderated user testing for websites, mobile apps, and even prototypes.
Features
- Mobile app testing
- Moderated tests
- Prototype testing
- Screen activity recording
- Unmoderated tests
- Tree testing
- User research analysis
- Card sorting
Pros
- You can conduct video interviews.
- The UI is intuitive.
Cons
- Playbook UX doesn’t have a free plan.
- It also doesn’t have a user panel to recruit testers from.
Reviews
The ratings for this app are from Capterra.
Overall – 5.0/5
Ease of Use – 5.0/5
Quality of Support – 5.0/5
Pricing & Plans
It doesn’t have a free plan. Rather, it offers a pay-as-you-go option.
Scale plan – $5400 per year (billed annually)
Pro plan – $8800 per year (billed annually)
Enterprise plan – custom pricing
9. Loop11
Loop11 is an Australian user testing platform that helps you test your website or app. They offer a variety of tools to help you gather valuable insights from real users.
Features
- Screen activity recording
- A/B usability testing
- Mobile testing
- User research analysis
- Prototype testing
- Heatmaps
Pros
- It’s simple to integrate into your workflow.
- Loop11 offers a pay-as-you-go option, so you only pay for the tests you run.
Cons
- It doesn’t have screener questions in surveys.
Reviews
The ratings for this app are from Capterra.
Overall – 4.5/5
Ease of Use – 4.5/5
Quality of Support – 5.0/5
Pricing & Plans
Loop11 offers a 14-day free trial. Their monthly plans start at $199 per month.
Rapid insights plan – $199 per month
Pro plan – $399 per month
10. Optimal Workshop
Optimal Workshop is another alternative to UXarmy, though its appeal has declined over time. It still offers five core research methods, but the platform has become less competitive—prices have gone up, while some features have been removed or restricted.
What used to be a more comprehensive tool now feels pared down, making it a less attractive option for those seeking both value and flexibility in their user research stack.
Features
- Online surveys
- Tree testing
- Card sorting
- First-click testing
- Qualitative research
- User research analysis
- Heatmaps
Pros
- Lots of customization options to make tests fit your specific needs.
- It offers guides, best practices, and tips to help you get the most out of their tools.
Cons
- No free or monthly plan option
- Expensive plans for what it is
- Limited research methods (mostly focused on IA tools)
- Performance issues, when working with bigger studies
- Lacking advanced survey features
- Low-quality responses from participants
It used to be brilliant… but then they changed their pricing strategy, to fund other products. Once the subscription has expired there’s no access to your studies for analysis, despite having paid for the study. With that, I wouldn’t recommend, nor will be using again going forward.
source: Trustpilot
Reviews
The ratings for this app are from Capterra.
Overall – 4.5/5
Ease of Use – 4.0/5
Quality of Support – 4.6/5
Pricing & Plans
Starter plan: $2388/year, billed only annually
Enterprise Plan: Customized pricing solutions are available upon request.
Fed up with research tool compromises?
Optimal Workshop users are switching to UXtweak for good reason.
Get everything you’re missing:
🎯 Complete research suite – Beyond IA tools
💰 Fair pricing – get more value at a better price
⭐ Exceptional support – Top rated by our customers
🤸♂️Flexibility – monthly and free plan options available
🔍 High-quality participants – each order is audited by a panel specialist
See Why Teams Are Switching – Try UXtweak For Free Today!
11. WatchThemLive
WatchThemLive is an alternative to Uxarmy that lets you watch recordings of how visitors navigate your website or app. It can help you identify security issues, enhance user experience, and make your website easier to use.
Features
- Heatmaps
- Session recording
- User tracking
- Conversion tracking
- Detailed analytics
- Page optimization
Pros
- You can use session replay to find the exact reason for your traffic drop.
Cons
- It lacks A/B testing.
- This UXarmy alternative provides fewer options for conducting tests compared to our other options.
Reviews
The ratings for this app are from Capterra.
Overall – 45./5
Ease of Use – 5.0/5
Quality of Support – 4.5/5
Pricing & Plans
A free plan is available.
Individual silver plan – $29 per month
Individual gold plan – $49 per month
Team silver plan – $69 per month
Team gold plan – $99 per month
12. Microsoft Clarity
Microsoft Clarity is a free tool by Microsoft that lets you see how people use your website. It’s a good alternative to UXarmy if you’re on a budget and don’t need super detailed user research.
While it lacks most of the features that UXarmy has, it’s a great choice for getting a basic understanding of how users interact with your site.
Features
- Session recordings
- Heatmaps
- Insights
- Scroll maps
- Website analytics
- Real-time monitoring
- Dashboard
Pros
- It’s free forever.
- Despite being a free tool, it provides unlimited visitor recording and tracking.
Cons
- It’s slow to use.
- Lacks advanced features or analytics compared to other UXarmy alternatives on this list.
Reviews
The ratings for this app are from Capterra.
Overall – 4.8/5
Ease of Use – 4.7/5
Quality of Support – 4.5/5
Pricing & Plans
It’s completely free forever.
13. Userbrain
Another remote usability testing option is Userbrain, particularly if you want a pay-as-you-go plan. It’s a good choice for testing websites or prototypes without needing someone to moderate the session.
This UXarmy alternative lets you see recordings of users interacting with your site and hear their thoughts through voiceover videos.
Features
- Prototype testing
- Survey
- Unmoredated testing
- User research analysis
- Video recording
- Transcriptions
- Website testing
Pros
- A large pool of 85,000 testers.
Cons
- Their customer service is a bit lacking.
- Lacks advanced features.
Reviews
The ratings for this app are from Capterra.
Overall – 4.3/5
Ease of Use – 4.6/5
Quality of Support – 4.7/5
Pricing & Plans
Free version is available.
Pro version – $99 per month
Enterprise version – custom pricing
Free UXarmy alternatives
These UXarmy alternatives have free options:
- UXtweak
- Heap
- Google Analytics
- Lyssna
- Optimal Workshop
- WatchThemLive
- Microsoft Clarity
- Userbrain
Found the best UXarmy alternative for you?
When it comes to user research, there’s no best tool. By evaluating your research goals and resources, you can find the tool that best suits your needs.
But if you’re looking for a comprehensive tool with affordable plans, look no further than UXtweak. It offers a complete toolbox that goes beyond just click tracking and heatmaps.
UXtweak provides features like surveys, tree testing, and card sorting, all presented in a user-friendly interface. This allows you to gather direct feedback from users and pinpoint usability issues that might be affecting their experience.
Give UXtweak a try today and try it for free today! 🐝
