Key insights
👉 There is a notable gap between Useberry’s Growth and Enterprise offerings, which may not suit companies that have outgrown the Growth plan but are not yet large enough to justify the Enterprise plan’s expense.
👉 UXtweak plans provide more features at a lower price compared to Useberry.
👉 On Capterra, UXtweak stands out with a review score of 4.8 out of 5. Useberry score is 4.5, but this rating is found on the G2 site.
🐝 Register for a free account now and see for yourself!
UXtweak
UXtweak stands out as an alternative to Useberry, particularly as an all-in-one user research platform. It’s packed with tools that enhance the usability of websites and apps at every stage, from prototypes to fully developed products.
UXtweak offers tree testing, first-click testing, five-second tests, moderated testing and mobile app testing, a rare combination on one platform. It also provides advanced research tools, recruiting features, and participant management, all at flexible and affordable pricing, making it a smart choice for UX professionals.
🐝 Check out UXtweak’s demos to see user interactions and analytics in action. ⬇
Features and Capabilities
The table presents a comparison of features across both research platforms:
Features | Useberry | UXtweak |
Website Usability Testing | ✓ | ✓ |
Prototype Testing | ✓ | ✓ (compatible with Figma, InVision, Axure) |
Mobile Apps Testing | ✗ | ✓ (you can test apps from App Store/Google Play, TestFlight, APK, and more) |
Card Sorting | ✓ (available on all plans) | ✓ (available on all plans) |
Tree Testing | ✓ (available on all plans) | ✓ (available on all plans) |
Preference Testing | ✓ | ✓ |
First Click Testing | ✓ | ✓ |
5 Second Testing | ✓ | ✓ |
Session recordings + Heatmaps | ✓ | ✓ |
Survey (with conditional logic) | ✓ | ✓ (available on all plans) |
Onsite Recruiting | ✗ | ✓ |
Custom branding | ✗ | ✓ (customizable branding in all paid plans) |
User Panel | ✓ (testers from 34 countries) | ✓ (testers from 130+ countries) |
Password protection of studies | ✓ (only in Growth plan and higher) | ✓ (in all paid plans) |
Custom screener questions | ✗ | ✓ (available on all plans) |
Moderated/User Interviews | ✗ | ✓ conduct directly in one platform* |
*UXtweak provides built-in tools to recruit, schedule, conduct, and analyze user interviews or other moderated studies.
The table highlights that both platforms – UXtweak and Useberry – offer a variety of features. However, UXtweak stands out by offering all the features listed, often with more advanced options (such as targeting criteria) or at a lower cost (like password-protected studies) compared to Useberry.
Need to conduct moderated research?
With UXtweak you can recruit, schedule, conduct, and analyze user interviews or any other moderated studies directly in one platform.
Try our Freefrom Interview tool for user interviews or use Study Interviews to run any UXtweak studies moderated (eg. moderated card sorting, moderated website testing…).
Moderated testing supports multiple recruitment methods:
- Bring your own participants
- Access prequalified participants from a global User Panel in 130+ countries
- Turn site visitors into participants with Onsite Recruiting
- Use your custom panel with Own Database
Participant Recruitment and Management Capabilities
The table compares how Useberry and UXtweak manage participant recruitment.
Capabilities | Useberry | UXtweak |
Panel size | 120k users | 155 million participants |
Country coverage | 34 countries | 130+ countries |
Advanced Targeting criteria | ✓ (only 100+ targeting attributes) | ✓ (2000+ profiling attributes) available on all plans |
Automatic QA of responses | ✗ | ✓ |
Expert audit | ✗ | ✓ (included with each order from User Panel) |
Ability to bring your own users | ✓ | ✓ (for free) |
Participant management solution | ✗ | ✓ (Own Database, available on all plans) |
Pricing and Plans Comparison
When choosing a platform, consider its cost-effectiveness. Find one that meets your research needs without exceeding your budget. Let’s review the affordability of the platforms discussed.
Useberry pricing and subscription plans
- Free Plan: Free
- Includes 10 responses/month, 1 seat (expandable to 20), 1 project, and up to 3 versions per project.
- Growth Plan: $804 per year
- Offers 300 responses/month (expandable to 2,000), 1 seat (expandable to 20), unlimited projects/versions, plus Logic Jumps, Custom Templates, Comments, Screening Questions, Legal Screen, and SAML-based SSO.
- Enterprise Plan: Custom pricing
- Includes all Growth plan features with unlimited responses/seats, custom solutions, and priority support.
UXtweak pricing and subscription plans
UXtweak offers various pricing plans to suit different user testing needs, with even a free Starter plan for small projects. Here’s a quick outline:
- Starter Plan: Absolutely free
- It’s perfect for limited testing with access to all tools, one active study, and up to 30 responses per month.
- Plus Plan: $708 per year,
- This plan suits individual researchers, offering 200 responses per month, unlimited studies, and a year of data retention.
- Business Plan:$1,812 per year,
- It’s aimed at small to mid-sized businesses with unlimited studies, 1,000 responses per month, and enhanced support.
- Enterprise Plan: Starting at $5,000 per year
- This plan is customizable for demanding clients, with unlimited responses and real users, and personalized support.
All plans are billed annually, but a monthly option is available for those who prefer more flexibility. You can switch plans or cancel at any time. For a full comparison of features in each plan, visit the UXtweak pricing page.
Example of a solution for a UX research team:
Useberry vs. UXtweak
- If you’re just starting or working solo, Useberry’s Growth Plan offers 300 responses per month, one seat, and unlimited projects, but it can get pricey as extra seats cost $30 each.
- For growing businesses, UXtweak’s Business plan is a stronger option with 1000+ own-sourced responses, 50+ recordings, expert support, invoicing, and more user licenses.
- Useberry’s Enterprise plan is expensive, leaving a gap for mid-sized companies between its Growth and Enterprise tiers.
Note: Despite the name “Growth”, the plan meets the requirements specified by UXtweak for solo researchers rather than growing companies.
Conclusion: For growing teams, UXtweak offers more resources and tools, making it a better choice for flexibility and support.
🐝 Check out our pricing page now to find out more.
Customer Reviews
Ratings for UXtweak is from Capterra, a software review site with categories like ‘Ease of Use’ and ‘Value for Money.’ Useberry’s rating comes from G2, which doesn’t offer detailed category ratings. The table shows UXtweak has the highest score.
Useberry | UXtweak | |
Overall Score | 4.5/5 | 4.8/5 |
Ease of Use | rating is not available | 4.7/5 |
Customer Service | rating is not available | 5/5 |
Value for money | rating is not available | 4.8/5 |
Source: G2.com (Useberry), Capterra.com (UXtweak)
Useberry:
- Pros:
- Ease of Use: Useberry features a user-friendly interface, simplifying the process of creating tests and gathering feedback.
- Tool Integrations: Useberry integrates with popular design and development tools, making it a flexible platform for integrating user feedback into the design process.
- Variety of Testing Methods: Includes tools like preference testing, card sorting, or session recording.
- Cons:
- Limited Integrations: Useberry currently offers few integrations with other software and tools, potentially reducing the efficiency of the user testing process.
- Learning Curve: While the basic interface is user-friendly, mastering some features requires additional time and effort.
- Pricing: Despite its appealing financial plans, Userberry may not be cost-effective for startups and small businesses, as detailed in the Pricing and Plans section.
- Lack of Moderated Tests: Userberry does not provide the option for moderated tests.
Source: G2.com
UXtweak:
- Pros:
- Wide Range of Tools: Offers a comprehensive set of top-tier features, reducing the need for multiple separate tools.
- Advanced Features: Includes tools like heatmap analysis and video recordings of user sessions, providing in-depth user interaction data.
- Affordable Pricing
- Quality of Respondents: Provides access to high-quality respondents, ensuring valuable and reliable feedback.
- Cons:
- Learning Curve: Becoming comfortable with the dashboard can take some time, indicating a potentially complex user interface.
- Complex Feature Additions: The platform’s frequent addition of complex features may pose a challenge for some users.
- UXtweak note: To address this, new tutorial videos are being produced.
Source: G2.com
Support options
Useberry
- Useberry offers a range of helpful articles for support and guidance. They also guarantee a response to email inquiries within 24 hours when submitted through their website.
UXtweak
- UXtweak not only covers all the previously mentioned support options but also provides consulting services and audits conducted by their in-house team of expert UX researchers. For more details, you can look into UXtweak’s UX research consulting.
UXtweak or Useberry?
- Useberry shines for those who value ease of use and a variety of testing methods, though it may fall short for more complex integrations. For growing companies, there may be a struggle to find a plan that perfectly matches the changing requirements of their increasingly complex research projects.
- UXtweak offers a broader range of advanced features and better respondent quality. Its pricing and comprehensive toolset provide a balanced option for teams needing more in-depth research capabilities without a significant increase in cost.
- Experience the benefits of UXtweak for yourself.
- 🐝 Register now!
