Moreover, if you are curious about more tools you can have a look at our alternatives comparison page.
Top 7 alternatives to Userbrain:
Tip: Refresh your knowledge of the basic functions of Userbrain, or jump straight into exploring possible alternatives 🐝
Here’s a quick comparison table with all Userbrain alternatives and their reviews*:
Userbrain has an overall Rating: 4.3/5, and the pricing starts at 79€/month (billed annually).
Rating | Ease of Use | Quality of Support | Pricing | |
UXtweak | 4.8/5 | 4.7/5 | 5.0/5 | ✓ Free plan Plus plan - $708/year |
UserTesting | 4.5/5 | 4.4/5 | 4.3/5 | ✗ No free plan Upon request, Starts at $30,000/year |
Maze | 4.5/5 | 4.3/5 | 3.9/5 | ✓ Free plan Starter - $1,188/year |
Userlytics | 4.5/5 | 4.5/5 | 4.8/5 | ✗ No free plan Enterprise - starting at $3,500/year |
PlaybookUX | 4.3/5 | 5.0/5 | 5.0/5 | ✗ No free plan Grow plan - $3,204/year |
Userback | 4.8/5 | 4.7/5 | 4.8/5 | ✗ No free plan Company plan - $1428/year |
UserZoom | 4.4/5 | 4.5/5 | 4.7/5 | ✗ No free plan Upon request, Starting at $70,000/year |
*tools reviews are solely based on information found on Capterra.
1. UXtweak
UXtweak is an all-in-one user research platform where you can conduct moderated and unmoderated user tests. and user testing. It has an extensive set of features for remote usability testing on any device(including mobile devices), prototype testing, information architecture research, and surveying. On top of this, there are additional features like participant management feature Own Database and and a Panel of Participants.
Key features:
- Moderated usability testing
- Unmoderated testing (website and mobile)
- Prototype testing
- Tree testing & Card sorting
- Session recording
- Heatmaps
- Five-second-test
- Preference Test
- First Click Test
- Surveys
See how UXtweak studies look for the participants in these demos 👇
Why choose UXtweak?
- Think-aloud protocol – user voice their thought while completing your tests
- Video recordings of participants’ screens and faces are available
- User panel with 200+ profiling attributes
- Website recruiting widget – recruit testers directly from your website
- Very responsive and helpful professional support
UXtweak cons:
- Complex Feature Additions: The platform’s frequent addition of complex features may pose a challenge for some users.
- UXtweak note: To address this, new tutorial videos are being produced.
Pricing:
- The Starter plan is free for lightweight testing. Pricing options include the Plus plan for $59/month and the Business plan for $152/month (all billed annually). A customized Enterprise plan is also available.
2. UserTesting
UserTesting is a UX software that helps businesses gather direct feedback from users, improving their digital products and services. It facilitates unmoderated testing, interviews, surveys, and video recordings for efficient user research. User testing offers many remote user testing features that help you gain insights into user behavior.
Key features:
- Website testing
- Mobile application testing
- Prototype testing
- Card sort & Tree test
- Preference test
- 5 second test
- Survey tool
- 1:1 interviews with testers
Why choose UserTesting?
- Fast results
- High degree of plan customization and high variety of features
UserTesting cons:
- Low quality testers and low diversity of the tester panel – small non-English speaking base
- Very high pricing
- No monthly plan
Pricing:
- Pricing is upon request but starts somewhere around $30,000/year.
3. Maze
Maze is a platform for testing and validating product designs. It lets designers and product managers test interactive prototypes and run website usability tests to ensure the best customer experiences. It also allows you to gather customer feedback with online design surveys
Key features:
- Prototype Testing
- Website Testing
- Survey
- Card Sorting
- Tree testing
Why should you use Maze?
- short learning curve and pleasant UI
- good for lightweight prototype testing
Maze cons:
- doesn’t work with large or complex prototypes
- no mobile testing and a small variety of testing methods available
- pricing options are not very flexible
Pricing:
- Starter plan: $99/month (billed annually) with one study a month available
- Team plan (with 5 seats minimum): $1,250/month (billed annually) or $15,000/year. A custom plan is also available.
4. Userlytics
Userlytics is an international cloud-based usability testing platform that helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more with real users. The solution enables users to optimize the entire customer journey by defining the target audience.
Key features:
- Multi-channel testing
- Prototype testing
- User testing for Mobile Apps
- Moderated & Unmoderated Usability Testing
- Card Sorting
- Tree testing
Why should you try Userlytics?
- a global participant panel of almost 2 million
- multi-language transcripts of user interviews with hyperlinks of are available
Userlytics cons:
- low diversity of the panel
- high pricing
Pricing:
- Plans – Pricing starts from $3,500/year, you can choose between Enterprise, Limitless and Custom solution.
- Free trial/ Freemium – No information available, most likely there is not.
5. PlaybookUX
PlaybookUX is a cloud-based user experience (UX) testing solution, which helps businesses of all sizes capture and analyze customers’ digital experience with products, prototypes, and websites. They offer a 7-day free trial and also a pay-as-you-go option alongside monthly subscriptions.
Key features:
- moderated and unmoderated usability testing methods
- information architecture testing (card sorting & tree testing)
- prototype testing
- mobile testing
- insights from videos (screen recording)
- cross-browser testing
- surveys
Why should you give it a go?
- Amazing customer service responding within minutes. No robots, real-time people here!
- Customizable reports
- AI-generated audio transcriptions
PlaybookUX cons:
- difficult to use user interface
- steep learning curve
Pricing:
- Grow Plan: $267/month and Scale Plan: $450/month, billed yearly.
- The pay-as-you-go option starts at $59 per participant.
- Free trial/ Freemium – Yes, a free trial is offered in the Grow Plan.
6. Userback
A defect tracking and visional feedback alternative to Userbrain called Userback makes it simple for developers to gather feedback and keep track of issues from within their apps. Record detailed responses with annotated screenshots, videos, console logs, session information, and everything else you need to solve problems more quickly.
Key features:
- Session Replay
- Interactive Demo
- Video Recording
- User Insights
Why should you give it a go?
Userback helps from the inside to find a way to effectively highlight issues and gaps in the content and to communicate these issues effectively and accurately to the development and design teams without having to explain them over and over again through different media.
Userback cons:
- setting up an account is a difficult process
- it doesn’t offer all the functionalities as Userbrain
- customers have experienced platform glitches
Pricing:
- Plans starts from $59/month. The Company plan is $119/month and the Premium plan is $217/month (all billed yearly.)
7. UserZoom
UserZoom is a Userbrain alternative created to assist in the gathering of actionable insights into consumer behavior by product developers and digital teams for the purpose of enhancing digital interaction with brands. By using usability testing, surveys, card sorting, and website intercepts, administrators can establish benchmarks for assessing the UX performance of all of their products.
Key features:
- QX score (analytics tools)
- Usability testing (moderated and unmoderated tests)
- Participant recruitment
- Live intercept
- Card sorting
- Tree testing
- Click testing
Why should you use UserZoom?
- highly customizable subscription plans and custom pricing
- easy process of recruiting participants
- dedicated account manager for Enterprise clients
UserZoom cons:
- not a tool for businesses with a tight budget – very pricey
- can be hard to use and the learning curve is steep
Pricing:
- Pricing is upon request. The pricing starts at around $70,000/year.
Let’s remember Userbrain
Userbrain is a cloud-based user testing tool that helps to measure and validate CX via continuous feedback, backed by real users. And here comes their biggest flaw – the testers.
Common Userbrain problems:
Problems with testers – There are more than enough customers unsatisfied with the quality of Userbrain’s testers. Some people say that it’s more of a hit-or-miss process which doesn’t sound tempting at all.
Limited features – Userbrain allows mobile and website usability testing, but not much more.
And that’s a wrap!
As you can see, all these Userbrain alternatives are pretty well done and have their pros and cons. We are so glad we could have presented you with a short sum-up of all applications that are on our radar and believe could help you. Now, if you were able to decide which one you gonna try first – our mission here is successfully completed!
If UXtweak made it to your final selection, we will be happy to welcome you on board!
