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Top 10 Sprig Alternatives and Competitors

Top 10 Sprig Alternatives and Competitors
Viktoria Kakosova
•  07.04.2024
Are you a Sprig user or considering becoming one, but want to explore your options? There are many user testing and user insights platforms on the market today and it is always a good idea to see if there might be one out there, better suited to your needs.

In this article, we present you with the ultimate list of Sprig alternatives with similar features, that you might consider instead of Sprig. Whether you want a broader set of features or friendlier pricing, we are here to help you choose the right tool for you. 

What is Sprig?

Sprig is a user insights platform that offers 3 tools to better understand your user’s issues and optimize your product. They seamlessly integrate GPT-based artificial intelligence to help you analyze your finding and create actionable insights faster.

sprig alternatives, sprig

Sprig features

  • Session replay
  • Surveys
  • Prototype tests
  • AI analysis

For each Sprig competitor, we evaluate these aspects:

  • Comparison with Sprig
  • Features
  • Pros & Cons
  • Participant recruitment options
  • User reviews
  • Pricing & Plans

Here’s a htable with all the tool’s reviews and pricing options:

Rating

Ease of Use

Quality of Support

Pricing

UXtweak

4.8

5.0

✓ Free plan 

Plus plan - $80/month Billed annually

UserQ

4.8

4.5

✗ No free plan 

Tests (without recruitment) start at 10$

UserTesting

4.5

4.4

✗ No free plan 

Upon request, starting at $15K/year

Lookback

3.5

2.1

✗ No free plan 

Pro plan - $229/month Billed annually

UserZoom

4.5

4.7

✗ No free plan

Upon request, starting at $50K/year

Hotjar

4.6

4.5

✓ Free plan 

Pro plan - $39/month Billed annually

Fullstory

4.4

4.3

✗ No free plan

Available upon request.

Useberry

-

-

✗ No free plan

Starts from $33/month

annual billing.

Playbook UX

9.1/10

9.6/10

✗ No free plan

From $267/month.

CrazyEgg

4.5

4.2

✗ No free plan

From $29/month to $249/month 

Top 10 Sprig Alternatives & Competitors

1. UXtweak

sprig alternatives

UXtweak is a powerful UX insights platform with all the features you need for complex user research. It offers similar tools as Sprig and many more tools on top of that, at a lower price point. It is combined with a built-in global 155+ million member User Panel to easily recruit the right test participants. Also included is an on-site participant recruiting widget that allows you to seamlessly turn website visitors into test participants.

Need to conduct moderated research?

With UXtweak you can recruit, schedule, conduct, and analyze user interviews or any other moderated studies directly in one platform.

Try our Freefrom Interview tool for user interviews or use Study Interviews to run any UXtweak studies moderated (eg. moderated card sorting, moderated website testing…).

Moderated testing supports multiple recruitment methods:

  • Bring your own participants
  • Access prequalified participants from a global User Panel in 130+ countries
  • Turn site visitors into participants with Onsite Recruiting
  • Use your custom panel with Own Database

Features:

Check out these demos to see what a survey and a prototype test can look like in UXtweak 👀

Online Grocery Shopping Habits During the Pandemic

Survey
Online Grocery Shopping Habits During the Pandemic

Does my prototype test well?

Prototype Testing
Does my prototype test well?

Pros

  • Intuitive navigation and a pleasant UI
  • Advanced reporting and analytics options with PDF reports
  • Support by live chat, email, and telephone + detailed documentation, guides, and video tutorials available
  • Integration with 3 prototyping tools: Figma, InVision, Axure (With the ability to build interactive prototypes in the UXtweak editor from design screens exported out of any design/prototyping tool)
  • A free forever plan for lightweight research is available

Cons

  • Only supports 10 languages

UXtweak Recruitment options

  • A cost-effective 155M+ User Panel with 2000 profiling attributes
  • The handy Onsite Recruiting widget – a smart website widget that transforms your website visitors into usability testers
  • Recruit your own testers using a unique tool Own Database – A CRM-like tool to help you manage your tester database and send emails with invitations for user tests

Reviews & ratings

According to Capterra:

Overall score – 4.9/5

Ease of Use – 4.8/5

Customer Service – 5/5

Pricing & Plans 

The free forever Starter plan is available for trying out all the UXtweak tools – a great option for small projects. 

The Plus plan starts at $80/month and the Business plan at $144/month (billed annually). The Enterprise plan and a custom offer are available at request after discussing the needs of the organization.

Interested in Sprig? Try UXtweak instead!

We offer similar tools and much more at half the price.

Register for free

2. UserZoom

sprig alternatives

UserZoom is an established UX research platform with a great many features for user testing. It is aimed at big enterprises and its pricing reflects this. If you have the budget, however, it makes for a great Sprig competitor. It offers moderated testing on top of all you might need.

Features:

  • Usability testing
  • Card sorting
  • Tree testing
  • Surveys
  • Live interviews
  • Click testing
  • Qualitative research methods

Pros

  • Possibility to generate an automated voice transcription
  • Unlimited screening questions are available
  • Robust reporting abilities

Cons

  • Not well suited for individuals or small businesses
  • Quite expensive – should be used a lot to justify the price
  • Can be hard to use  – The UI of the platform (as remarked by users) can be sometimes overly complicated for accomplishing simple tasks
  • No free plan
  • With a lot of traffic, the live interviews feature sometimes has technical issues

Recruitment Options

  • You can either recruit your own participants (at no additional cost) 
  • Recruit testers from UserZoom’s 120M+ User Panel, supporting 20 languages.

Reviews & Ratings

According to Capterra:

Overall score – 4.4/5

Ease of Use – 4.5/5

Customer Service – 4.7/5

Pricing & Plans

There is no free plan, but UserZoom does offer a free trial upon request. No pricing information is publicly disclosed, just upon request after a consultation. The starting price for UserZoom’s services is typically around $70,000 per year, depending on the organization’s needs.

3. UserTesting

sprig alternatives

UserTesting was one of the first online platforms to offer remote user testing and has had time to establish itself as a leader in the field. It offers a great alternative to Sprig, however again with a higher price tag. Their portfolio includes similar tools (and more) to those of Sprig and they offer moderated user testing as well.

Features:

  • Survey tool
  • 1:1 interviews with testers
  • Prototype testing
  • Website testing
  • Mobile application testing
  • Card sort & Tree test
  • Preference test
  • 5 second test

Pros

  • Quick study results
  • A tool for benchmarking 

Cons

  • Rather simple reports
  • A lot of non-qualified testers, which can lead to low-quality or skewed results
  • Small non-English speaking tester base in the user panel
  • Bringing in own testers is paid

Recruitment Options

With UserTesting you can recruit from their 400K+ User Panel or get your own testers by sharing a study link – the second option, however, is not free, UserTesting charges you for this.

Reviews & Ratings

According to Capterra:

Overall score – 4.5/5

Ease of Use – 4/5

Customer Service – 4/5

Pricing & Plans

UserZoom’s pricing is not publicly available. It caters primarily to large enterprises and mid-sized companies, with costs starting at approximately $30,000 per year.

4. Hotjar

sprig alternatives

Hotjar is a user behavior analytics platform that provides researchers insights into how users behave, where they click, and where they get confused on a website. Hotjar is based on real-life user tracking much like Google Analytics, and doesn’t offer help for otherwise user recruitment. It is an amazing Sprig alternative when it comes to session replay and surveys, however, it doesn’t have prototype testing in its portfolio.

Features:

  • Heatmaps
  • Session recording
  • Surveys 
  • On-site feedback widgets

Pros

  • Easy installation
  • Unlimited storage of data
  • Great support

Cons

  • Very limited toolkit 
  • The free plan is not really usable
  • Problems with analytics tools – Some users have experienced difficulties with the analytics services to organize and analyze data.
  • Gets expensive with more advanced plans

Hotjar Recruitment Options

Hotjar doesn’t help with user recruitment. For heatmaps, session recording, and feedback widgets real visitors of a website are observed and serve as participants. If you want to recruit a specific audience for the survey you need to recruit the test participants on your own.

Reviews & Ratings

According to Capterra:

Overall score – 4.7/5

Ease of Use – 4.6/5

Customer Service – 4.5/5

Hotjar Pricing & Plans

A free plan is available for up to 35 daily sessions. The Plus plan is €39/month (100 sessions), Business plan is €99/month (500 sessions). The Scale Plan with access to all the features starts at 500 sessions and €213/month, with the price increasing depending on the daily session required.

For access to surveys and the feedback widget, there are separate plans from €59/month to €1379/month.

5. Fullstory

fullstory, sprig alternatives

Fullstory is a similar platform to Hotjar and also a great alternative to Sprig, if prototype testing is not your aim. Fullstory offers in-depth product analytics with session recording analysis heatmaps and journey mapping with funnel analysis. It has good features for collaboration and is a great option for quick user insights. 

Features:

  • Journey Mapping 
  • Heatmaps 
  • Session Replays 
  • Click Testing
  • Funnels

Pros

  • Easy onboarding

Cons

  • Fullstory only stores your data for a limited period
  • Poor usability of the platform 

Recruitment Options

Fullstory doesn’t offer help with targeted recruiting. Their session recording tool and heatmaps tool capture all the users on your website. 

Reviews & Ratings

According to Capterra:

Overall score – 4.6/5

Ease of Use – 4.4/5

Customer Service – 4.3/5

Pricing & Plans

Pricing is available upon demand. There is no free plan, but a 14-day free trial is offered after request.

6. Lookback

sprig alternatives

Lookback allows researchers to record and review user sessions, providing valuable insights into how people navigate, use, and experience the tested product. They also provide tools for usability testing, among them prototype testing. They are a good choice if you are looking for similar features as Sprig, but don’t mind the lack of a specialized survey tool.

Features:

  • User interviews
  • Website usability testing
  • Mobile usability testing
  • Prototype usability testing

Pros

  • Ability to take timestamped notes
  • Offers stakeholder observations
  • 60-day long trial period

Cons

  • Suffers from connection issues and technical errors
  • No user panel

Recruitment Options

Lookback doesn’t offer help with participant recruiting and doesn’t have a user panel, you only have the option to share studies using links.

Reviews & Ratings

According to Capterra:

Overall score – 3.4/5

Ease of Use – 3.5/5

Customer Service – 2.1/5

Pricing & Plans

No free plan is available, but the trial period is 60 days. The plans start from $25 per month to $573 per month depending on the number of sessions. The Enterprise plan for large-scale research is available upon request. All are billed annually. 

7. Useberry

sprig alternatives, useberry

Useberry is a UX startup with Greek roots and a competitor to Sprig that offers prototype testing and surveys as well as many other features for usability testing. Unlike Sprig they don’t offer session replay. While they are relatively fresh on the market, they nonetheless offer a solid portfolio of tools and their pricing is friendlier than Sprig’s.

Features:

  • Prototype testing
  • Usability testing
  • Surveys
  • Single task testing
  • Five second testing
  • Card sorting & tree testing
  • First click test

Pros

  • Integrations with 5 prototyping tools: Figma, Invision, Marvel, Adobe XD, Sketch

Cons

  • A rather small user panel with weak targeting options
  • The basic plan doesn’t have the option to include screening questions

Recruitment Options

With Useberry you have two ways in which you can recruit test participants:

  • bring your own testers via a shared link
  • recruit testers from Useberry’s 240K user panel

Reviews & Ratings

According to G2:

Overall score – 4.5/5

Pricing & Plans

A free plan is available.

Prices for their paid solutions start from $33/month (annual billing). The most popular Pro plan is $67 and the Team plan starts at $84/month (annual billing).

8. Playbook UX

sprig alternatives

Playbook UX is a user research and UX testing platform that offers many tools. It is another Sprig competitor when it comes to prototype testing and surveys, however, doesn’t offer session replay. A good option if you want to branch out to moderated testing on top of what Sprig offers.

Features:

  • Prototype testing
  • Moderated usability testing
  • Website usability testing
  • Mobile app testing
  • Card sorting & tree testing

Pros

  • Intuitive user interface
  • Allows tags and reaction labels

Cons

  • The Grow plan doesn’t include moderated testing
  • Smaller panel with limited targeting options

Recruitment Options

Share your research study via a link and invite your own testers or utilize Playbook UX’s private user panel.

Reviews & Ratings

According to G2:

Overall score – 4.5/5

Ease of Use – 9.1/10

Customer Service – 9.6/10

Pricing & Plans

There is a pay-as-you-go option, that allows you to pay accordion to the tests, it however doesn’t include all the tools. Grow plan is $267/month and the Scale plan is $450/month (billed annually).

9. UserQ

sprig alternatives

UserQ is a UX research platform that helps businesses grow with the selection of usability testing tools they offer. Just like Sprig, prototype testing, and surveys are in their portfolio, however, session recording is not. Nevertheless, if your focus is not session replay and want the expand the UX testing methods available to you, UserQ makes a good alternative to Sprig. 

Features:

  • Prototype testing
  • Surveys
  • Five second testing
  • Card sorting & Tree testing
  • First click test
  • Preference test

Pros

  • Good participant targeting filters in the MENA region

Cons

  • Rather a small user panel (10,000+) with local participants
  • The layout of the UI can be confusing 

Recruitment Options

Recruit from the 10k+ MENA region-oriented user panel or share a link to the study and bring in your own testers.

Reviews & Ratings

According to Capterra:

Overall score – 4.5/5

Ease of Use – 4.8/5

Customer Service – 4.5/5

Pricing & Plans

There is no subscription or monthly fee, the pricing is pay-as-you-go. Tests (without recruitment) help start at 10$. With 20 participants from their user panel, the price is around $90 per test and changes depending on the number of participants.

10. CrazyEgg

sprig alternatives

CrazyEgg is a good Sprig alternative when it comes to session replay and surveys. It is a robust user behavior analytics platform that tracks your website visitors and identifies pain points and confusion. CrazyEgg doesn’t, however, offer prototype testing, unlike Sprig, so be aware of that.

Features:

  • Snapshot reporting 
  • Heatmaps and scroll maps 
  • Session recordings 
  • Surveys
  • A/B testing

Pros

  • 30-day trial on all of its plans
  • allows traffic from ad campaigns to be analyzed
  • 30-day money-back guarantee 

Cons

  • The reporting capabilities are quite limited
  • Crazy Egg does not support tracking mobile devices or tablets
  • The installation can be complicated for a less tech-savvy person

Recruitment Options

CrazyEgg has no recruiting options other than tracking every real-life visitor on the website and analyzing their behavior.

Reviews & Ratings

According to Capterra:

Overall score – 4.5/5

Ease of Use – 4.5/5

Customer Service – 4.2/5

Pricing & Plans

From $29/month to $249/month (billed annually) depending on the number of pageviews tracked.

Free Sprig alternatives

  1. UXtweak
  2. Hotjar
  3. Useberry

By sure, we mean tools that offer a completely free plan, without a time limit, not a tool that has a free trial period. A free plan might, however, include other restrictions regarding the number of active studies or responses.

💡Tip!

How to Choose an Alternative to Sprig?

When choosing an alternative to Sprig first and foremost consider what features in Sprig are important to you. Is it the session replay? The surveys? Or the prototype testing?

Focus on tools that include the features you need. Evaluate also the features a Sprig alternative may have that Sprig doesn’t, as these can come in handy when you want to scale up your user research. You may be surprised to find out, some tools offer much more features for a similar price as Sprig.

Which Sprig Competitor is the best for you?

There are a lot of tools and platforms out there that offer tools for user insights and research, and it can be difficult to choose. We hope our list of Sprig competitors has helped you in selecting a tool that will best fit your needs. 

If UXtweak caught your attention, create a free account and try it out! Our support team will answer all your questions should you have any.

Interested in Sprig? Try UXtweak instead!

We offer similar tools and much more at half the price.

Register for free

FAQ: Sprig Alternatives

What are the best Sprig alternatives?

These are the top 10 Sprig on the market today:

  1. UXtweak
  2. UserZoom
  3. UserTesting
  4. Hotjar
  5. Fullstory
  6. Lookback
  7. Useberry
  8. Playbook UX
  9. UserQ
  10. CrazyEgg
How to choose a Sprig alternative?

To choose a Sprig alternative, assess what your requirements are, what features and functionalities are a must in the new tool and what are an added bonus. Define your budget and see what tools are within it. If you like a tool, request a demo or a trial and test it out, to see if it suits your needs.

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