In this article, we present you with the ultimate list of Sprig alternatives with similar features, that you might consider instead of Sprig. Whether you want a broader set of features or friendlier pricing, we are here to help you choose the right tool for you.
What is Sprig?
Sprig is a user insights platform that offers 3 tools to better understand your user’s issues and optimize your product. They seamlessly integrate GPT-based artificial intelligence to help you analyze your finding and create actionable insights faster.
Sprig features
- Session replay
- Surveys
- Prototype tests
- AI analysis
For each Sprig competitor, we evaluate these aspects:
- Comparison with Sprig
- Features
- Pros & Cons
- Participant recruitment options
- User reviews
- Pricing & Plans
Here’s a htable with all the tool’s reviews and pricing options:
Rating | Ease of Use | Quality of Support | Pricing | |
UXtweak | 4.8 | 5.0 | ✓ Free plan Plus plan - $80/month Billed annually | |
UserQ | 4.8 | 4.5 | ✗ No free plan Tests (without recruitment) start at 10$ | |
UserTesting | 4.5 | 4.4 | ✗ No free plan Upon request, starting at $15K/year | |
Lookback | 3.5 | 2.1 | ✗ No free plan Pro plan - $229/month Billed annually | |
UserZoom | 4.5 | 4.7 | ✗ No free plan Upon request, starting at $50K/year | |
Hotjar | 4.6 | 4.5 | ✓ Free plan Pro plan - $39/month Billed annually | |
Fullstory | 4.4 | 4.3 | ✗ No free plan Available upon request. | |
Useberry | - | - | ✗ No free plan Starts from $33/month annual billing. | |
Playbook UX | 9.1/10 | 9.6/10 | ✗ No free plan From $267/month. | |
CrazyEgg | 4.5 | 4.2 | ✗ No free plan From $29/month to $249/month |
Top 10 Sprig Alternatives & Competitors
1. UXtweak
UXtweak is a powerful UX insights platform with all the features you need for complex user research. It offers similar tools as Sprig and many more tools on top of that, at a lower price point. It is combined with a built-in global 155+ million member User Panel to easily recruit the right test participants. Also included is an on-site participant recruiting widget that allows you to seamlessly turn website visitors into test participants.
Features:
- Moderated Testing
- Surveys
- Prototype Testing
- Session Recording tool with Heatmaps
- Website Usability Testing
- Mobile Usability Testing
- Card Sorting
- Tree Testing
- Five Second Testing
- First Click Testing
- Preference Testing
Check out these demos to see what a survey and a prototype test can look like in UXtweak 👀
Pros
- Intuitive navigation and a pleasant UI
- Advanced reporting and analytics options with PDF reports
- Support by live chat, email, and telephone + detailed documentation, guides, and video tutorials available
- Integration with 3 prototyping tools: Figma, InVision, Axure (With the ability to build interactive prototypes in the UXtweak editor from design screens exported out of any design/prototyping tool)
- A free forever plan for lightweight research is available
Cons
- Only supports 10 languages
UXtweak Recruitment options
- A cost-effective 155M+ User Panel with 2000 profiling attributes
- The handy Onsite Recruiting widget – a smart website widget that transforms your website visitors into usability testers
- Recruit your own testers using a unique tool Own Database – A CRM-like tool to help you manage your tester database and send emails with invitations for user tests
Reviews & ratings
According to Capterra:
Overall score – 4.9/5
Ease of Use – 4.8/5
Customer Service – 5/5
Pricing & Plans
The free forever Starter plan is available for trying out all the UXtweak tools – a great option for small projects.
The Plus plan starts at $80/month and the Business plan at $144/month (billed annually). The Enterprise plan and a custom offer are available at request after discussing the needs of the organization.
2. UserZoom
UserZoom is an established UX research platform with a great many features for user testing. It is aimed at big enterprises and its pricing reflects this. If you have the budget, however, it makes for a great Sprig competitor. It offers moderated testing on top of all you might need.
Features:
- Usability testing
- Card sorting
- Tree testing
- Surveys
- Live interviews
- Click testing
- Qualitative research methods
Pros
- Possibility to generate an automated voice transcription
- Unlimited screening questions are available
- Robust reporting abilities
Cons
- Not well suited for individuals or small businesses
- Quite expensive – should be used a lot to justify the price
- Can be hard to use – The UI of the platform (as remarked by users) can be sometimes overly complicated for accomplishing simple tasks
- No free plan
- With a lot of traffic, the live interviews feature sometimes has technical issues
Recruitment Options
- You can either recruit your own participants (at no additional cost)
- Recruit testers from UserZoom’s 120M+ User Panel, supporting 20 languages.
Reviews & Ratings
According to Capterra:
Overall score – 4.4/5
Ease of Use – 4.5/5
Customer Service – 4.7/5
Pricing & Plans
There is no free plan, but UserZoom does offer a free trial upon request. No pricing information is publicly disclosed, just upon request after a consultation. The starting price for UserZoom’s services is typically around $70,000 per year, depending on the organization’s needs.
3. UserTesting
UserTesting was one of the first online platforms to offer remote user testing and has had time to establish itself as a leader in the field. It offers a great alternative to Sprig, however again with a higher price tag. Their portfolio includes similar tools (and more) to those of Sprig and they offer moderated user testing as well.
Features:
- Survey tool
- 1:1 interviews with testers
- Prototype testing
- Website testing
- Mobile application testing
- Card sort & Tree test
- Preference test
- 5 second test
Pros
- Quick study results
- A tool for benchmarking
Cons
- Rather simple reports
- A lot of non-qualified testers, which can lead to low-quality or skewed results
- Small non-English speaking tester base in the user panel
- Bringing in own testers is paid
Recruitment Options
With UserTesting you can recruit from their 400K+ User Panel or get your own testers by sharing a study link – the second option, however, is not free, UserTesting charges you for this.
Reviews & Ratings
According to Capterra:
Overall score – 4.5/5
Ease of Use – 4/5
Customer Service – 4/5
Pricing & Plans
UserZoom’s pricing is not publicly available. It caters primarily to large enterprises and mid-sized companies, with costs starting at approximately $30,000 per year.
4. Hotjar
Hotjar is a user behavior analytics platform that provides researchers insights into how users behave, where they click, and where they get confused on a website. Hotjar is based on real-life user tracking much like Google Analytics, and doesn’t offer help for otherwise user recruitment. It is an amazing Sprig alternative when it comes to session replay and surveys, however, it doesn’t have prototype testing in its portfolio.
Features:
- Heatmaps
- Session recording
- Surveys
- On-site feedback widgets
Pros
- Easy installation
- Unlimited storage of data
- Great support
Cons
- Very limited toolkit
- The free plan is not really usable
- Problems with analytics tools – Some users have experienced difficulties with the analytics services to organize and analyze data.
- Gets expensive with more advanced plans
Hotjar Recruitment Options
Hotjar doesn’t help with user recruitment. For heatmaps, session recording, and feedback widgets real visitors of a website are observed and serve as participants. If you want to recruit a specific audience for the survey you need to recruit the test participants on your own.
Reviews & Ratings
According to Capterra:
Overall score – 4.7/5
Ease of Use – 4.6/5
Customer Service – 4.5/5
Hotjar Pricing & Plans
A free plan is available for up to 35 daily sessions. The Plus plan is €39/month (100 sessions), Business plan is €99/month (500 sessions). The Scale Plan with access to all the features starts at 500 sessions and €213/month, with the price increasing depending on the daily session required.
For access to surveys and the feedback widget, there are separate plans from €59/month to €1379/month.
5. Fullstory
Fullstory is a similar platform to Hotjar and also a great alternative to Sprig, if prototype testing is not your aim. Fullstory offers in-depth product analytics with session recording analysis heatmaps and journey mapping with funnel analysis. It has good features for collaboration and is a great option for quick user insights.
Features:
- Journey Mapping
- Heatmaps
- Session Replays
- Click Testing
- Funnels
Pros
- Easy onboarding
Cons
- Fullstory only stores your data for a limited period
- Poor usability of the platform
Recruitment Options
Fullstory doesn’t offer help with targeted recruiting. Their session recording tool and heatmaps tool capture all the users on your website.
Reviews & Ratings
According to Capterra:
Overall score – 4.6/5
Ease of Use – 4.4/5
Customer Service – 4.3/5
Pricing & Plans
Pricing is available upon demand. There is no free plan, but a 14-day free trial is offered after request.
6. Lookback
Lookback allows researchers to record and review user sessions, providing valuable insights into how people navigate, use, and experience the tested product. They also provide tools for usability testing, among them prototype testing. They are a good choice if you are looking for similar features as Sprig, but don’t mind the lack of a specialized survey tool.
Features:
- User interviews
- Website usability testing
- Mobile usability testing
- Prototype usability testing
Pros
- Ability to take timestamped notes
- Offers stakeholder observations
- 60-day long trial period
Cons
- Suffers from connection issues and technical errors
- No user panel
Recruitment Options
Lookback doesn’t offer help with participant recruiting and doesn’t have a user panel, you only have the option to share studies using links.
Reviews & Ratings
According to Capterra:
Overall score – 3.4/5
Ease of Use – 3.5/5
Customer Service – 2.1/5
Pricing & Plans
No free plan is available, but the trial period is 60 days. The plans start from $25 per month to $573 per month depending on the number of sessions. The Enterprise plan for large-scale research is available upon request. All are billed annually.
7. Useberry
Useberry is a UX startup with Greek roots and a competitor to Sprig that offers prototype testing and surveys as well as many other features for usability testing. Unlike Sprig they don’t offer session replay. While they are relatively fresh on the market, they nonetheless offer a solid portfolio of tools and their pricing is friendlier than Sprig’s.
Features:
- Prototype testing
- Usability testing
- Surveys
- Single task testing
- Five second testing
- Card sorting & tree testing
- First click test
Pros
- Integrations with 5 prototyping tools: Figma, Invision, Marvel, Adobe XD, Sketch
Cons
- A rather small user panel with weak targeting options
- The basic plan doesn’t have the option to include screening questions
Recruitment Options
With Useberry you have two ways in which you can recruit test participants:
- bring your own testers via a shared link
- recruit testers from Useberry’s 240K user panel
Reviews & Ratings
According to G2:
Overall score – 4.5/5
Pricing & Plans
A free plan is available.
Prices for their paid solutions start from $33/month (annual billing). The most popular Pro plan is $67 and the Team plan starts at $84/month (annual billing).
8. Playbook UX
Playbook UX is a user research and UX testing platform that offers many tools. It is another Sprig competitor when it comes to prototype testing and surveys, however, doesn’t offer session replay. A good option if you want to branch out to moderated testing on top of what Sprig offers.
Features:
- Prototype testing
- Moderated usability testing
- Website usability testing
- Mobile app testing
- Card sorting & tree testing
Pros
- Intuitive user interface
- Allows tags and reaction labels
Cons
- The Grow plan doesn’t include moderated testing
- Smaller panel with limited targeting options
Recruitment Options
Share your research study via a link and invite your own testers or utilize Playbook UX’s private user panel.
Reviews & Ratings
According to G2:
Overall score – 4.5/5
Ease of Use – 9.1/10
Customer Service – 9.6/10
Pricing & Plans
There is a pay-as-you-go option, that allows you to pay accordion to the tests, it however doesn’t include all the tools. Grow plan is $267/month and the Scale plan is $450/month (billed annually).
9. UserQ
UserQ is a UX research platform that helps businesses grow with the selection of usability testing tools they offer. Just like Sprig, prototype testing, and surveys are in their portfolio, however, session recording is not. Nevertheless, if your focus is not session replay and want the expand the UX testing methods available to you, UserQ makes a good alternative to Sprig.
Features:
- Prototype testing
- Surveys
- Five second testing
- Card sorting & Tree testing
- First click test
- Preference test
Pros
- Good participant targeting filters in the MENA region
Cons
- Rather a small user panel (10,000+) with local participants
- The layout of the UI can be confusing
Recruitment Options
Recruit from the 10k+ MENA region-oriented user panel or share a link to the study and bring in your own testers.
Reviews & Ratings
According to Capterra:
Overall score – 4.5/5
Ease of Use – 4.8/5
Customer Service – 4.5/5
Pricing & Plans
There is no subscription or monthly fee, the pricing is pay-as-you-go. Tests (without recruitment) help start at 10$. With 20 participants from their user panel, the price is around $90 per test and changes depending on the number of participants.
10. CrazyEgg
CrazyEgg is a good Sprig alternative when it comes to session replay and surveys. It is a robust user behavior analytics platform that tracks your website visitors and identifies pain points and confusion. CrazyEgg doesn’t, however, offer prototype testing, unlike Sprig, so be aware of that.
Features:
- Snapshot reporting
- Heatmaps and scroll maps
- Session recordings
- Surveys
- A/B testing
Pros
- 30-day trial on all of its plans
- allows traffic from ad campaigns to be analyzed
- 30-day money-back guarantee
Cons
- The reporting capabilities are quite limited
- Crazy Egg does not support tracking mobile devices or tablets
- The installation can be complicated for a less tech-savvy person
Recruitment Options
CrazyEgg has no recruiting options other than tracking every real-life visitor on the website and analyzing their behavior.
Reviews & Ratings
According to Capterra:
Overall score – 4.5/5
Ease of Use – 4.5/5
Customer Service – 4.2/5
Pricing & Plans
From $29/month to $249/month (billed annually) depending on the number of pageviews tracked.
Free Sprig alternatives
By sure, we mean tools that offer a completely free plan, without a time limit, not a tool that has a free trial period. A free plan might, however, include other restrictions regarding the number of active studies or responses.
How to Choose an Alternative to Sprig?
When choosing an alternative to Sprig first and foremost consider what features in Sprig are important to you. Is it the session replay? The surveys? Or the prototype testing?
Focus on tools that include the features you need. Evaluate also the features a Sprig alternative may have that Sprig doesn’t, as these can come in handy when you want to scale up your user research. You may be surprised to find out, some tools offer much more features for a similar price as Sprig.
Which Sprig Competitor is the best for you?
There are a lot of tools and platforms out there that offer tools for user insights and research, and it can be difficult to choose. We hope our list of Sprig competitors has helped you in selecting a tool that will best fit your needs.
If UXtweak caught your attention, create a free account and try it out! Our support team will answer all your questions should you have any.
