With the ability to conduct moderated and unmoderated studies, from concepts to production, effortless recruitment and management of participants, comprehensive analysis, and reports it became a strong contender in the market of user research tools. But what about alternatives to UXtweak and its competitors?
What you can expect to find out:
👉 How do the available UXtweak alternatives on the market differ?
👉 What pricing strategies do UXtweak’s competitors follow?
👉 For each alternative, we describe the main features, pricing, reviews, pros, and cons to help you choose the best platform.
Which alternatives will we consider?
1. UserTesting
UserTesting allows organizations to collect customer insights during digital product development, using a global audience for feedback. However, researchers often criticize the platform for unreliable test participants, and its pricing is frequently seen as too high for small and medium-sized companies.
Source: UserTesting
UserTesting features
- Moderated & unmoderated studies
- Surveys & Feedback
- Website usability testing
- Mobile apps usability testing
- First click testing
Strengths of UserTesting compared to UXtweak
- UserTesting has more intuitive and user-friendly use
- UserTesting University contains lots of courses and educational materials
- UXtweak note: To address this, new tutorial videos are being produced and comprehensive redesign is on the roadmap.
Weaknesses of UserTesting compared to UXtweak
- UserTesting has respondent quality issues
- The platform is less stable during testing
- The price/performance ratio is lower than UXtweak
- Panel coverage is weaker outside the US
Tip:
Learn more about UserTestingin the UserTesting Reviews & Ratings article!
UserTesting pricing
UserTesting’s pricing is not publicly listed, but from the information we were able to find annual subscriptions start around $30,000 on the lower end, with the average user spending more than $50,000. Costs vary based on the number of seats and added features like User Panel credits and international team support.
UserTesting vs UXtweak reviews
UserTesting has a general rating of 4.5/5 on Capterra, while UXtweak scores higher at 4.8/5.
UserTesting | UXtweak | |
Overall Score | 4.5/5 | 4.8/5 |
Ease of Use | 4.4/5 | 4.7/5 |
Customer Service | 4.4/5 | 5/5 |
Value for money | 4.5/5 | 4.8/5 |
2. Userlytics
Userlytics has been in the UX research market for 14 years, offering tools to run usability tests on websites, mobile apps, ads, and social media content. It helps businesses gain a deeper understanding of customer needs and emotions while also providing tools for information architecture research.
Source: Userlytics
Userlytics features
- Prototype testing
- Mobile apps testing
- Card sorting
- Tree testing
- User interviews
Strengths of Userlytics compared to UXtweak
- Userlytics offers Adobe XD integration
Weaknesses of Userlytics compared to UXtweak
- UXtweak lets you manage your own database of test participants, so you’re not solely dependent on the Panel, helping you avoid additional costs.
- Lack of analysis tools compared to UXtweak
- Technical issues with test initiation
- Struggles with remote moderated sessions (scheduling, limited participant visibility, and inflexible study setup)
Tip:
Learn more about Userlytics in the Userlytics reviews article!
Userlytics pricing
- Project Based: $69/session (max. 35 sessions)
- Enterprise: From $34/session (with annual plan and volume discounts)
- Limitless: Custom quote for unlimited accounts and test
Userlytics reviews
Userlytics has a general rating of 4.7/5 on Capterra, while UXtweak scores higher at 4.8/5.
Userlytics | UXtweak | |
Overall Score | 4.7/5 | 4.8/5 |
Ease of Use | 4.6/5 | 4.7/5 |
Customer Service | 4.9/5 | 5/5 |
Value for money | 4.7/5 | 4.8/5 |
3. Maze
Maze is a user research platform focused on delivering insights quickly to support product development. It’s designed for ease of use by designers, product managers, and researchers. However, researchers often report issues with prototype crashes, especially on mobile, and unreliable test participants who drop out or rush through tests.
Source: Maze
Maze features
- Prototype testing
- Live website testing
- Surveys
- Interview studies
- Card sorting
- Tree testing
Strengths of Maze compared to UXtweak
- Maze has integration with Sketch and Adobe XD
Weaknesses of Maze compared to UXtweak
- Respondent quality issues
- Unclear heat maps
- Prototype stability issues
Tip:
Learn more about Maze in the Maze Reviews & Ratings article!
Maze pricing
- Free plan offered
- Starter plan starting at $99/month
- Custom plans available for larger organizations
Maze reviews
Maze has a general rating of 4.5/5 on Capterra, while UXtweak scores higher at 4.8/5.
Maze | UXtweak | |
Overall Score | 4.5/5 | 4.8/5 |
Ease of Use | 4.3/5 | 4.7/5 |
Customer Service | 3.8/5 | 5/5 |
Value for money | 4.1/5 | 4.8/5 |
4. Lookback
Lookback is helpful for quick moderated or unmoderated tests, allowing UX researchers to assess user interaction with new product features. However, a key drawback is the lack of a user panel for participant recruitment, meaning teams must manage the cost and logistics themselves.
Source: Lookback
Lookback features
- User interviews
- Website usability testing
- Mobile apps testing
- Prototype testing
Strengths of Lookback compared to UXtweak
- Lookback provides AI-powered qualitative research tools.
Weaknesses of Lookback compared to UXtweak
- No built-in tester pool compared to UXtweak
- Requires a Google Chrome plugin
- Issues with session visibility and interaction
- Frequent connection drops during sessions
Tip:
Learn more about Trymata in our Lookback reviews & ratings article!
Lookback pricing
- Freelance: $300/year, 10 sessions, core features, and 24/7 support.
- Team: $1,788/year, 100 sessions, unlimited collaborators, and 24/7 support.
- Insights Hub: $4,128/year, 300 sessions, priority support, and security features.
- Enterprise: Custom pricing, unlimited sessions, dedicated support, and team demo.
Lookback reviews
Lookback has a general rating of 3.4/5 on Capterra, while UXtweak scores higher at 4.8/5.
Lookback | UXtweak | |
Overall Score | 3.4/5 | 4.8/5 |
Ease of Use | 3.5/5 | 4.7/5 |
Customer Service | 2.1/5 | 5/5 |
Value for money | 3.0/5 | 4.8/5 |
5. Loop11
Loop11 is a UX research platform that automates user testing to improve digital experiences. It allows users to run tests on websites, prototypes, or competitor sites across all devices. However, compared to UXtweak, Loop11 has limitations such as a less flexible pricing model, or fewer advanced features for more complex research needs.
Source: Loop11
Loop11 features
- User interviews
- Website usability testing
- Mobile apps testing
- Prototype testing
Strengths of Loop11 compared to UXtweak
- Loop11 offers Slack Integration
Weaknesses of Loop11 compared to UXtweak
- Limited pricing flexibility compared to UXtweak
- Loop11 lacks advanced features
- Users experience minor lags during usage
Tip:
Learn more about Loop11 in the Loop11 reviews article!
Loop11 pricing
- Rapid Insights: $179/month (annual) or $199/month, for quick insights on small projects.
- Pro: $358/month (annual) or $399/month, for larger teams with up to 10 projects/month.
- Enterprise: $533/month (annual) or $599/month, for unlimited projects, participants, and advanced features.
Loop11 reviews
Loop11 has a rating of 3.6/5 on G2 and 4.5/5 on Capterra, while UXtweak scores higher with 4.7/5 on G2 and 4.8/5 on Capterra.
Loop11 | UXtweak | |
Capterra | 4.5/5 | 4.8/5 |
G2 | 3.6/5 | 4.7/5 |
6. dscout
dscout is a remote research platform that helps gather in-the-moment user insights through video interviews and multimedia data. It offers access to a participant pool of over 100,000 for real-time feedback.
dscout features
- Moderated testing
- Prototype testing
- Website testing
- Surveys
Strengths of dscout Compared to UXtweak
- dscout offers Slack integration
Weaknesses of dscout Compared to UXtweak
- dscout struggles to find niche audiences
- It has a worse price-quality ratio compared to UXtweak
- Response options are more restrictive than those available in UXtweak
Tip:
Learn more about dscout in our dscout alternatives article!
dscout pricing
dscout does not publicly share its pricing. To inquire about costs, you’ll need to contact their sales team.
dscout reviews
dscout has a general rating of 4.5/5 on G2, while UXtweak scores higher at 4.7/5.
dscout | UXtweak | |
Overall Score | 4.5/5 | 4.7/5 |
7. Trymata (formerly TryMyUI)
Trymata supports usability testing across all platforms and stages of product development. You can use your own users or have TryMyUI recruit and screen participants. Despite being a strong choice, see below for limitations that UXtweak overcomes, making it a potentially better fit for you.
Source: Trymata
Trymata features
- Moderated & unmoderated studies
- Video & Audio Feedback
- First impression testing
- Collaborative Insights
Strengths of Trymata Compared to UXtweak
- Trymata offers automated user testing data tagging
Weaknesses of Trymata Compared to UXtweak
- Limited to a single attempt for testing/feedback, while UXtweak allows adjustments and corrections of your study
- Faces technical and data accessibility issues
- Has a worse price-quality ratio compared to UXtweak
Tip:
Learn more about Trymata in our Trymata Reviews & Ratings article!
Trymata pricing
- Team: Starts at $333/month, designed for medium-sized teams with limited features.
- Enterprise: Starts at $1,667/month, for large teams with advanced features.
- Unlimited: Offers unlimited seats and testers, tailored for large-scale testing.
- Agency: Custom pricing, tailored for large teams with specific needs.
Trymata reviews
Trymata has a general rating of 3.8/5 on Capterra, while UXtweak scores higher at 4.8/5.
Trymata | UXtweak | |
Overall Score | 3.8/5 | 4.8/5 |
Ease of Use | 3.5/5 | 4.7/5 |
Customer Service | 3.5/5 | 5/5 |
Value for money | 3.5/5 | 4.8/5 |
8. Hotjar
Hotjar offers basic user analytics tools like heatmaps, session recordings, and conversion funnels to help track user behavior. It provides useful insights but comes with higher pricing and limited data storage depending on the plan. While it’s a popular tool, it lacks some of the depth and flexibility found in UXtweak.
Source: Hotjar
Hotjar features
- Heatmaps
- Screen Recordings
- Feedback Widgets
- Surveys
- Live interviews
Strengths of Hotjar compared to UXtweak
- Hotjar has integrations with platforms such as Hubspot, Google Analytics or WordPress
Weaknesses of Hotjar compared to UXtweak
- Hotjar’s business plans are more expensive, exceeding $1000/month
- It can slow down website performance
- Its dashboard is more confusing to navigate compared to UXtweak
Tip:
Learn more about Hotjar in our Hotjar alternatives article!
Hotjar pricing
- Basic (€0): 35 daily sessions, heatmaps, and HubSpot integration.
- Plus (€32): 100 sessions, data filtering, and event tracking.
- Business (€80): 500 sessions, custom integrations, and user tracking.
- Scale (€171): 500 sessions, funnels, API access, and dedicated support.
Prices increase if additional features or more sessions are required.
Hotjar reviews
Hotjar has a general rating of 4.7/5 on Capterra, while UXtweak scores higher – at 4.8/5.
Hotjar | UXtweak | |
Overall Score | 4.7/5 | 4.8/5 |
Ease of Use | 4.6/5 | 4.7/5 |
Customer Service | 4.5/5 | 5/5 |
Value for money | 4.5/5 | 4.8/5 |
9. Userfeel
Userfeel is a usability testing platform that provides videos of real users sharing feedback while using your website or app, making it suitable for both experienced researchers and newcomers. However, it has some limitations: results may be delayed, integration options are limited, and more precise tester targeting would improve its usability. Considering these cons, it’s worth exploring alternative options.
Source: Userfeel
Userfeel features
- Mobile Apps Testing
- Prototype Testing
- Card Sorting
- Tree Testing
- 5 Second Testing
Strengths of Userfeel compared to UXtweak
- Userfeel offers testing in 40 languages, while UXtweak supports 14
Weaknesses of Userfeel compared to UXtweak
- Userfeel lacks precise targeting of testers.
- Sharing videos in Userfeel is less efficient.
- Userfeel has delays in receiving test results.
Tip:
Learn more about Userfeel in the Userfeel reviews article!
Userfeel pricing
This platform uses Pay-As-You-Go pricing:
- $30: 60-minute unmoderated test with your tester.
- $60: 60-minute moderated test with your tester.
- $60: 20-minute unmoderated test with the Userfeel panel.
- $120: 40-minute unmoderated/moderated test with the Userfeel panel.
- $180: 60-minute unmoderated/moderated test with the Userfeel panel.
Userfeel reviews
Userfeel has a general rating of 4.6/5 on Capterra, while UXtweak scores higher – at 4.8/5.
Userfeel | UXtweak | |
Overall Score | 4.6/5 | 4.8/5 |
Ease of Use | 4.6/5 | 4.7/5 |
Customer Service | 4.2/5 | 5/5 |
Value for money | 4.5/5 | 4.8/5 |
10. Useberry
Useberry is an online user testing tool that helps UI/UX designers gather feedback through unmoderated testing, session recordings, and heatmaps before development. However, for those seeking more cost-effective and flexible alternatives, platforms like UXtweak offer a better solution.
Source: useberry
Useberry features
- 5-second testing
- Card sorting
- Tree testing
- First click testing
Strengths of Useberry compared to UXtweak
- Useberry offers integration with Adobe XD
Weaknesses of Useberry compared to UXtweak
- Useberry is less cost-effective for startups and small businesses compared to UXtweak.
- Does not support moderated tests
- Lacks a participant management database
Tip:
Learn more about Useberry in Useberry alternatives article!
Useberry pricing
- Free Plan: 10 responses/month, 1 seat, 1 project.
- Growth Plan: $804/year, 300 responses/month, unlimited projects, and advanced features.
- Enterprise Plan: Custom pricing, unlimited responses and seats, with priority support.
Useberry reviews
Useberry has a general rating of 4.4/5 on G2, while UXtweak scores higher – at 4.7/5.
Useberry | UXtweak | |
Overall Score | 4.4/5 | 4.7/5 |
Conclusion
Unlike many competitors, UXtweak offers flexible pricing, advanced functionalities, and ease of use, making it a cost-effective and reliable choice for businesses of all sizes. With higher user ratings and fewer limitations compared to platforms like UserTesting, Maze, and Hotjar, UXtweak delivers the best overall value for user research and website optimization.
So, what’s the best alternative to UXtweak? The answer is… UXtweak! 🐝
